DELI/COFFEE SHOP LEAD BARISTA

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $18.85 - $21.85
diamond

Benefits

Comprehensive medical coverage
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid time off including holiday and sick pay
Employee assistance program
tuition reimbursement up to $21,000
associate discounts
industry-leading training programs and career growth opportunities

Job Description

Mariano's is a leading grocery store brand based in Illinois, proudly serving customers in over 40 locations throughout the Chicago metropolitan area. Established with a commitment to quality and customer satisfaction, Mariano's merged with The Kroger Company in 2015, joining one of the largest and most respected grocery retailers in the United States. As part of the Kroger family, Mariano's benefits from a rich legacy of innovation, community engagement, and a focus on delivering exceptional food experiences. This fusion has allowed Mariano's to thrive and expand while maintaining its unique local appeal and dedication to fresh, high-quality products and superior... Show More

Job Requirements

  • Minimum 18 years of age (19 in Idaho)
  • Ability to pass drug test
  • Ability to work in a fast-paced environment
  • Ability to work weekends on a regular basis and work any shift
  • Accuracy and attention to detail
  • Ability to organize, prioritize tasks, and projects
  • Any licenses or certificates required by federal and/or state

Job Qualifications

  • High school diploma or general education degree (GED)
  • one to two years' experience in customer service
  • six months management experience or combination of relevant education and experience
  • barista certification
  • knowledge of company policies, procedures, and organizational structure
  • related experience

Job Duties

  • Deliver and encourage other associates to deliver excellent customer service
  • assist managers in hiring new associates
  • train and develop associates to demonstrate all customer service and operating standards
  • verify corporate policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner
  • demonstrate and verify all Starbucks standards are followed
  • maintain health, safety, and sanitation guidelines for all products
  • perform and direct others to complete the cleaning and operational tasks in accordance with the store Duty Rosters
  • comply with merchandising, stocking, rotating, product storage, ordering, and markdown standards
  • assist in kiosk scheduling and adjust staffing to meet store and business needs
  • verify all cash handling and cash register functions are performed in an accurate and consistent manner
  • verify the proper types and amounts of materials, supplies, and merchandise are ordered and stocked
  • communicate new product information to associates in an effective manner
  • complete accurate, timely reports, as required
  • successfully complete and implement Advanced Store Training
  • supervise and coach direct reports in the performance of their duties
  • complete performance reviews and provide feedback to direct reports
  • manage common associate areas to ensure they are inviting and reflect company values

Job Location

Loading...