King Soopers logo

DELI/COFFEE SHOP BARISTA

Job Overview

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Compensation

Hourly
Range $17.90 - $25.11
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

Our company is a leading establishment in the specialty coffee industry, dedicated to delivering exceptional coffee experiences to our valued customers. We take pride in exceeding service standards by providing a prompt, quality coffee selection, purchase, and preparation process. The company embodies core values that include respect, honesty, integrity, diversity, inclusion, and safety, creating a welcoming environment for both customers and employees. As a customer-focused coffee provider, we emphasize the importance of consistency, excellence, and community connection through every cup served.

The role we are offering is that of a Barista, a critical position within our coffeehouse operation. This role involves much more than just brewing coffee; it requires a passion for coffee craftsmanship, an ability to connect with customers, and a commitment to uphold the company's core values. Baristas are tasked with preparing a wide range of coffee beverages such as espresso drinks and a signature Coffee of the Day, ensuring each is crafted to our high standards. Additionally, this role demands a keen attention to detail, as baristas maintain cleanliness in the customer service area and keep equipment in optimal condition, contributing to a pleasant and efficient customer experience.

Candidates must be able to operate effectively in a fast-paced environment, demonstrating flexibility to work various shifts including weekends and overtime as needed. The ability to organize and prioritize tasks is crucial, as is the capacity to handle cash transactions accurately and follow inventory guidelines. Moreover, the role involves regular interaction with diverse customer demographics, requiring excellent interpersonal skills and a cooperative spirit to manage any conflicts in a professional and respectful manner.

Beyond the daily operational duties, the barista is a brand ambassador, promoting and supporting company initiatives that enhance customer satisfaction and drive sales goals. They must also be capable of providing support and assistance to minors, individuals with special needs, and older adults, reflecting our inclusive approach to customer service.

To succeed in this position, candidates must complete Initial Store Training and pass barista certification with a score of 90% or better, ensuring proficiency in coffee preparation and customer service standards. This role offers individuals an opportunity to grow their skills in a supportive, dynamic environment where dedication to quality and customer care is recognized and valued. Whether you are beginning your career in the coffee industry or looking to advance your skills, this position promises a rewarding experience where your contributions make a meaningful impact on our community and brand reputation.

Job Requirements

  • High school diploma or general education degree (GED)
  • six months of experience in customer service
  • ability to complete Initial Store Training and pass barista certification with a score of 90% or better
  • ability to work in a fast-paced environment
  • ability to work weekends on a regular basis, work any shift and work overtime as needed
  • accuracy and attention to detail
  • ability to organize and prioritize tasks and projects

Job Qualifications

  • High school diploma or general education degree (GED)
  • six months of experience in customer service or combination of relevant education and experience
  • ability to complete Initial Store Training and pass barista certification with a score of 90% or better
  • ability to work in a fast-paced environment
  • ability to organize and prioritize tasks and projects
  • familiarity with industry and technical terms and processes
  • knowledge of company policies, procedures, and organizational structure

Job Duties

  • Model customer 1st behavior
  • deliver and encourage other associates to deliver excellent customer service
  • promote and follow company initiatives
  • greet customers, answer questions, and suggest product to enhance service and meet sales goals
  • maintain cleanliness of customer service area and equipment
  • prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to standard
  • follow store policies and procedures

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