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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Job Description
Metro Market, based in Wyoming, is a vibrant grocery store chain that merged with The Kroger Company in 2015. Today, Metro Market proudly serves customers in 16 stores throughout the state, embodying a strong commitment to quality, community, and customer satisfaction. Operating under the Kroger family of companies umbrella, Metro Market enjoys the support and legacy of one of the largest and most trusted grocery retailers in the United States. The company takes great pride in bringing together diverse teams that share a passion for food and people, united by a singular purpose: to Feed the Human Spirit. This mission... Show More
Job Requirements
- High school diploma or general education degree (GED), plus six months of experience in customer service
- ability to complete initial store training and pass barista certification with a score of 90% or better
- ability to work in a fast-paced environment
- ability to work weekends on a regular basis, work any shift and work overtime as needed
- accuracy and attention to detail
- ability to organize, prioritize tasks and projects
Job Qualifications
- High school diploma or general education degree (GED)
- six months of experience in customer service or combination of relevant education and experience
- ability to complete initial store training and pass barista certification with a score of 90% or better
- knowledge of company policies, procedures, and organizational structure
- familiarity with industry and technical terms and processes
Job Duties
- Model customer 1st behavior
- deliver and encourage other associates to deliver excellent customer service
- promote and follow company initiatives
- greet customers, answer questions, and suggest product to enhance service and meet sales goals
- maintain cleanliness of customer service area and equipment
- prepare a variety of customer beverage orders such as espresso drinks and coffee of the day to standard
- follow store policies and procedures
- perform cleaning tasks in accordance with the duty rosters and cleaning standards
- follow standards for merchandising, stocking, rotating, and storing all products
- follow cash handling and register policies
- follow inventory stocking and recording guidelines
- work cooperatively in a high paced and sometimes stressful environment
- manage conflict in a reasonable, nonconfrontational and cooperative manner
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance when necessary to resolve customer and business issues
- provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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