DELI/COFFEE SHOP BARISTA

Metro Market, based in Wyoming, is a vibrant grocery store chain that merged with The Kroger Company in 2015. Today, Metro Market proudly serves customers in 16 stores throughout the state, embodying a strong commitment to quality, community, and customer satisfaction. Operating under the Kroger family of companies umbrella, Metro Market enjoys the support and legacy of one of the largest and most trusted grocery retailers in the United States. The company takes great pride in bringing together diverse teams that share a passion for food and people, united by a singular purpose: to Feed the Human Spirit. This mission drives Metro Market to continuously innovate and create exceptional experiences for its customers, communities, and employees alike, with food always at the center of its operations.

At Metro Market, the philosophy is that people matter. This is reflected not only in the commitment to customers but also in the culture fostered for employees, known as associates. The company strives to provide all associates with the ingredients needed to craft their own recipe for success both professionally and personally. Metro Market nurtures potential by offering value, care, and opportunities for growth and learning, making it an ideal place for individuals who are caring, purpose-driven, and eager to learn. Whether seeking part-time roles or exploring new career paths, Metro Market has fresh opportunities available and encourages applicants to join its family. The company also emphasizes inclusivity and accessibility by offering reasonable accommodations during the hiring process for those who need them.

The role of a Barista within Metro Market is central to exceeding service standards by delivering prompt and high-quality coffee selections, purchases, and preparation. This position plays a key role in promoting the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. A successful Barista ensures that every customer receives excellent service by greeting them warmly, answering their questions knowledgeably, and suggesting products to enhance their experience while meeting sales goals. The Barista is responsible for preparing a variety of customer beverage orders, including espresso drinks and the Coffee of the Day, to company standards.

In addition to beverage preparation, Baristas are tasked with maintaining the cleanliness of the customer service area and equipment, adhering to store policies and procedures, and performing cleaning tasks as outlined by duty rosters and cleaning standards. They must follow merchandising standards, effectively stock, rotate, and store all products, and comply with cash handling and register policies. Handling inventory accurately and efficiently is also part of the job duties.

This role requires working cooperatively in a fast-paced, sometimes stressful environment, requiring excellent organizational skills and the ability to prioritize tasks effectively. Strong interpersonal skills are essential as the Barista interacts with diverse customers and colleagues, managing conflicts reasonably and nonconfrontationally while acting with honesty and integrity at all times. The position also supports customers with special needs, minors, and older adults by providing direct assistance when necessary. The ability to complete initial store training and achieve barista certification with a minimum score of 90% is a requirement for this role.

Metro Market offers comprehensive benefits as part of the Kroger family of companies, supporting associate well-being physically, emotionally, and financially. These benefits include a wide range of healthcare coverage options, flexible scheduling with paid time off, free counseling services, financial coaching, valuable discounts, significant tuition reimbursement, and abundant opportunities for career growth through training programs and diverse career pathways. With a minimum requirement of a high school diploma or GED and six months of customer service experience, the Barista position at Metro Market invites motivated individuals to contribute to the company’s culture and success while advancing their professional journey.