Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
Employee Discounts
Job Description
Kroger is one of the largest supermarket chains in the United States, known for its commitment to quality products and exceptional customer service. With a focus on community engagement and innovation, Kroger offers a variety of opportunities for growth within its family of companies. This well-established grocery retailer is recognized for providing its employees with comprehensive benefits and a supportive work environment that values respect, honesty, integrity, diversity, inclusion, and safety. Kroger operates numerous stores nationwide, aiming to create outstanding customer experiences by maintaining high standards in all departments.
The role of a Deli Clerk at Kroger is integral to ensuring a memorable shopping experience for customers. As a Deli team member, you will be responsible for creating an inviting and safe environment in the deli department, where customers can find freshly prepared foods and receive exceptional service. You will support the department manager to achieve sales and profit objectives while upholding quality assurance standards. This role requires individuals who embody Kroger’s core values and consistently demonstrate respect and integrity in their work.
Your responsibilities will include preparing a variety of deli food items such as those for the cold case, fresh pack, salad, and hot bars according to customer requests, supporting product knowledge by informing customers about available items, and maintaining the cleanliness and safety of the deli area. You will also be expected to ensure all food items are properly labeled, dated, and rotated to guarantee freshness and compliance with food safety regulations. Working in a fast-paced environment, the ideal candidate will exhibit strong communication skills, a commitment to excellent customer service, and the ability to handle multiple tasks efficiently.
Kroger also provides a comprehensive benefits package that includes medical, dental, vision, and prescription coverage. Employees enjoy paid time off, financial and emotional counseling services through partnerships such as the Employee Assistance Program and Goldman Sachs Ayco, and discounts on Kroger products. Additionally, Kroger offers up to $21,000 in tuition reimbursement over an employee’s career and access to extensive industry-leading training programs, allowing team members to grow professionally while building a rewarding career. This role is an excellent opportunity for individuals who are passionate about food and customer service and who are seeking a supportive and stable workplace with growth potential.
The role of a Deli Clerk at Kroger is integral to ensuring a memorable shopping experience for customers. As a Deli team member, you will be responsible for creating an inviting and safe environment in the deli department, where customers can find freshly prepared foods and receive exceptional service. You will support the department manager to achieve sales and profit objectives while upholding quality assurance standards. This role requires individuals who embody Kroger’s core values and consistently demonstrate respect and integrity in their work.
Your responsibilities will include preparing a variety of deli food items such as those for the cold case, fresh pack, salad, and hot bars according to customer requests, supporting product knowledge by informing customers about available items, and maintaining the cleanliness and safety of the deli area. You will also be expected to ensure all food items are properly labeled, dated, and rotated to guarantee freshness and compliance with food safety regulations. Working in a fast-paced environment, the ideal candidate will exhibit strong communication skills, a commitment to excellent customer service, and the ability to handle multiple tasks efficiently.
Kroger also provides a comprehensive benefits package that includes medical, dental, vision, and prescription coverage. Employees enjoy paid time off, financial and emotional counseling services through partnerships such as the Employee Assistance Program and Goldman Sachs Ayco, and discounts on Kroger products. Additionally, Kroger offers up to $21,000 in tuition reimbursement over an employee’s career and access to extensive industry-leading training programs, allowing team members to grow professionally while building a rewarding career. This role is an excellent opportunity for individuals who are passionate about food and customer service and who are seeking a supportive and stable workplace with growth potential.
Job Requirements
- High school diploma or equivalent preferred
- prior experience in food service or deli environment is a plus but not required
- ability to stand for extended periods
- ability to lift up to 50 pounds
- availability to work flexible hours including evenings, weekends, and holidays
- ability to follow food safety protocols
Job Qualifications
- Outstanding customer service skills
- desire to gain an understanding of food production and basic cooking techniques
- effective communication skills and willingness to work as part of a team
- strong work ethic and ability to work in a fast-paced environment with a sense of urgency
- good basic math skills
- ability to obtain current food handlers permit once employed
Job Duties
- Prepare food items for the cold case, fresh pack, salad, and hot bars per customer requests
- measure, prepare, and mix ingredients according to the recipe, using a variety of kitchen utensils and equipment such as fryers and slicers
- ensure that all the deli items are labeled, dated, covered, rotated, and monitored for quality and freshness
- gain and maintain knowledge of products sold within the deli department and be able to respond to questions and make suggestions about products
- provide excellent customer service, address the needs of customers in a timely and effective manner, and model suggestive selling techniques
- adhere to all food safety regulations and guidelines
- be asked to perform the essential functions of this position and other duties as assigned by the store leadership with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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