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Hy-Vee logo

Delicatessen Clerk

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $13.50 - $16.80
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Training and Development

Job Description

Hy-Vee is a well-established American supermarket chain known for its commitment to quality products and exceptional customer service. Founded in 1930, Hy-Vee operates more than 270 stores across the Midwest, combining grocery, pharmacy, fuel services, and dining options to provide an all-encompassing shopping experience to its customers. With a corporate philosophy centered on community involvement, employee engagement, and customer satisfaction, Hy-Vee has earned a reputation for being a reliable and friendly destination for everyday shopping needs. The company emphasizes a strong workforce culture with the motto "a helpful smile in every aisle," underscoring its belief that employee happiness and dedication... Show More

Job Requirements

  • Less than high school education or equivalent experience
  • Six months or less of similar or related work experience
  • Ability to perform medium work exerting up to 50 pounds of force occasionally
  • Ability to perform physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions
  • Visual acuity including depth perception, color vision and field of vision
  • Ability to understand and follow verbal or demonstrated instructions
  • Must report to work on time and when scheduled
  • Successful completion of a pre-employment drug screen

Job Qualifications

  • Less than high school education or equivalent experience
  • Six months or less of similar or related work experience
  • Ability to understand and follow verbal or demonstrated instructions
  • Ability to solve arithmetic calculations involving fractions, decimals and percentages
  • Good interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Strong teamwork and customer service orientation

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
  • Makes an effort to learn customers’ names and to address them by name whenever possible
  • Assists customers by escorting them to products, securing out of reach items, loading/unloading heavy items, noting and passing along customer suggestions, performing tasks to enhance shopping experience
  • Answers the telephone promptly and provides friendly, helpful service including taking customer orders
  • Takes customer orders at the delicatessen counter
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Reviews orders for the day
  • Practices proper sanitation procedures and ensures the work area is clean and neat
  • Reviews the status and appearance of the food for freshness
  • Ensures adequate food supply is ready and follows production list
  • Anticipates product needs daily
  • Prepares, finishes, and replenishes product as necessary
  • Checks in product, puts product away, may review invoices
  • Runs department registers, receives payment, makes change when applicable
  • Removes trash timely
  • Maintains strict adherence to personal hygiene and dress guidelines
  • Adheres to company policies and store guidelines
  • Reports to work on time and when scheduled
  • Washes dishes as necessary
  • Orders product and supplies as necessary
  • Delivers orders as needed
  • Prices products for customers as necessary
  • Assists in other store areas
  • Performs other job related duties and special projects as required

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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