DELI/ASST DEPT LEADER

Baker's, based primarily in Omaha, Nebraska, is a well-established and respected grocery chain that has been proudly serving customers since its merger with The Kroger Company in 2001. Today, Baker's operates 11 stores across Nebraska, bringing a rich heritage of customer service excellence and community commitment. As part of the Kroger family of companies, Baker's benefits from a broad network and resources while maintaining a local feel and strong connection to the communities it serves. The company is deeply committed to fostering a diverse and inclusive workplace where every team member is valued and empowered to contribute to shared success. Baker's embraces the Kroger commitment to "Feed the Human Spirit," creating amazing experiences for customers, supporting communities, and nurturing a positive work environment.

The opportunity available is for a leadership role within the Deli department, focused on delivering outstanding customer experience through exceptional service. This role is vital in establishing and maintaining a safe, clean environment that encourages customer loyalty and repeat visits. The successful candidate will be responsible for monitoring all functions, duties, and activities within the Deli department, ensuring quality assurance standards are met, and driving sales and profitability goals set for the department. This position demands a proactive approach to managing both the operational and service aspects of the Deli, with a core emphasis on upholding company values such as respect, honesty, integrity, diversity, inclusion, and safety.

In this role, you will act as a role model and leader, promoting trust and respect among associates and fostering a collaborative and positive work culture. You will develop performance goals and empower your team to achieve or surpass those targets by leveraging teamwork and coaching. Scheduling will be tailored to manage customer volume efficiently, and you will lead the training and development of associates with regular performance appraisals. Beyond operations, the job includes engaging directly with customers, responding to inquiries about products, making helpful suggestions, and informing customers of current specials and promotions.

Additional responsibilities include maintaining product quality and freshness, participating in business planning and sales promotion implementation, managing inventory and pricing changes, and reinforcing safety protocols. The role requires close attention to compliance with local, state, and federal laws as well as company policies, particularly with regard to food safety and workplace safety standards. You will be essential in identifying unsafe conditions, conducting preventative maintenance inspections, and reporting any issues such as accidents or illegal activity.

This position offers a dynamic environment where customer service excellence and operational leadership converge to create a rewarding career path. Whether you are seeking to advance your career within the retail grocery industry or looking for a meaningful role part-time or full-time, Baker's provides a supportive environment with opportunities for growth and development. With access to industry-leading training programs, pathway to management, and a comprehensive benefits package through Kroger, your work here will help feed the community and your future potential. Join Baker's to become a valued part of a team dedicated to quality, service, and success.