Pilot Flying J logo

Deli Shift Leader I

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $21.41 - $31.40
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Fuel discount
Medical insurance
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay

Job Description

Pilot Company is a leading network of travel centers renowned for its extensive reach and commitment to excellence. With over 750 retail and fueling locations spanning 44 states and six Canadian provinces, and more than 30,000 dedicated team members, Pilot Company stands as a powerhouse in the energy and logistics industry. The company’s energy and logistics division is a top fuel supplier, operating one of the largest tanker fleets to serve critical oil operations across some of North America’s busiest basins. This sizable operation underscores Pilot Company's expertise in supply chain management, retail operations, logistics, transportation, technology, construction, maintenance, human resources, finance, sales, and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, Pilot Company maintains a people-first culture and a strong commitment to giving back to the community. The values established over six decades ago continue to inspire how the company serves its guests, team members, and partners, fueling people and keeping North America moving.

The Deli Shift Leader role at Pilot Company is a dynamic and essential position within the hospitality and food service sector of its retail centers. This leadership role involves supervising the team members who work in the hot deli area, ensuring that food safety and quality standards are consistently met. Deli Shift Leaders play a key part in delivering excellent guest service by maintaining a clean, well-stocked, and welcoming environment for customers. Beyond just food handling, the role requires strong leadership skills to assist the Deli Manager in managing daily operations effectively, from overseeing food freshness to ensuring all health codes are observed rigorously. Candidates who have a background in the food service industry and basic knowledge of food safety standards will find this role both challenging and rewarding. The position offers a competitive starting pay rate ranging from $21.41 to $31.40 per hour, reflecting the importance of leadership and service excellence in this role. Working as a Deli Shift Leader at Pilot Company means contributing to a dynamic team environment where flexibility, customer focus, and operational efficiency are valued, supporting Pilot’s mission of top-tier guest service and operational excellence.

Job Requirements

  • basic knowledge of food safety standards
  • experience in food service industry
  • ability to supervise team members
  • excellent customer service skills
  • ability to maintain equipment according to food safety standards
  • ability to work flexible schedule including nights, days, weekends, holidays
  • strong communication skills

Job Qualifications

  • experience in a similar position especially in restaurant or foodservice
  • customer service skills with the ability to maintain a customer focused culture
  • knowledge of equipment maintenance according to food safety standards
  • ability to work as part of a team and interact with different levels including hourly team members, customers, vendors, and corporate representatives
  • flexibility to work nights, days, weekends, and holidays

Job Duties

  • supervise team members in the hot deli area
  • assist the Deli Manager in ensuring food freshness
  • maintain cleanliness and stocking of the deli area
  • provide excellent guest service
  • uphold food safety standards
  • support team collaboration and communication
  • monitor equipment maintenance according to safety protocols

Job Criteria

Experience

Mid Level (3-7 years)


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