Pilot Flying J logo

Deli Shift Leader I

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $21.41 - $31.40
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Fuel discount
nation-wide medical plan
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay

Job Description

Pilot Company is a leading network of travel centers across North America, boasting over 750 retail and fueling locations in 44 states and six Canadian provinces. Established in 1958 by Jim A. Haslam II and currently spearheaded by CEO Adam Wright, Pilot Company has grown to employ more than 30,000 team members. The company thrives on a people-first culture deeply rooted in its founding values and a commitment to giving back to the community. Pilot's energy and logistics division plays a critical role in the fuel supply chain, operating one of the largest tanker fleets in the nation and supporting vital oil operations in America's busiest basins. Beyond fuel supply, Pilot offers expertise in supply chain and retail operations, logistics and transportation, technology and innovation, construction, maintenance, human resources, finance, sales, and marketing. Pilot Company's commitment to inclusivity ensures that all qualified applicants receive consideration for employment without discrimination based on race, color, religion, sex, national origin, disability, protected veteran status, or any other protected characteristic. The company also encourages military veterans to apply, underscoring its dedication to diversity and service.

The role of Deli Shift Leader at Pilot Company involves supervising team members in the hot deli area, ensuring a customer-focused environment that delivers excellent guest service. This position supports the Deli Manager by maintaining the freshness of food items and ensuring the deli area is clean, well stocked, and compliant with food safety standards. The ideal candidate will bring experience from the food service industry and possess basic knowledge of food safety protocols. Deli Shift Leaders are integral in fostering teamwork and effective communication amongst staff while upholding the quality standards that Pilot Company’s customers expect. Pay rates for this position start between $21.41 and $31.40 per hour. Flexibility is crucial as the shift leader will work varied schedules, including nights, days, weekends, and holidays. Overall, this role offers a balanced mix of leadership responsibility, customer service, and operational oversight within a respected and nationally recognized company poised for continued growth and innovation.

Job Requirements

  • basic knowledge of food safety standards
  • experience in the food service industry
  • ability to supervise and lead deli staff
  • strong communication and interpersonal skills
  • ability to maintain cleanliness and stock
  • flexible availability including nights, weekends and holidays
  • commitment to excellent customer service

Job Qualifications

  • experience in a similar position especially in restaurant or foodservice
  • exceptional customer service skills
  • ability to maintain equipment according to food safety standards
  • ability to work well within a team and interact with various levels of staff and customers
  • availability to work a flexible schedule including nights, days, weekends, and holidays

Job Duties

  • supervise team members in the hot deli area
  • provide excellent guest service
  • assist the deli manager by ensuring food freshness
  • maintain cleanliness and stock levels in hot deli
  • uphold food safety standards
  • foster a team-oriented environment
  • ensure compliance with company policies

Job Criteria

Experience

Mid Level (3-7 years)


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