Pilot Flying J logo

Deli Shift Leader I

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $15.00 - $22.22
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Fuel discount
Medical insurance
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay

Job Description

Pilot Company is a prominent leader in the travel center industry, renowned for its expansive network that encompasses more than 750 retail and fueling locations across 44 states in the U.S. and six Canadian provinces. Established in 1958 by Jim A. Haslam II and currently under the guidance of CEO Adam Wright, this company has grown to employ over 30,000 team members, proving its significant presence in the travel, energy, and logistics sectors. Pilot Company is distinguished by its comprehensive business model that includes retail operations, fuel supply, logistics, technology innovations, construction, maintenance, human resources, and financial services. It is dedicated to maintaining a strong, people-first culture and remains committed to its founding values of service, community engagement, and sustainability. The company serves a broad portfolio of brands and is focused on fueling people and keeping North America moving through its energy and logistics division, which boasts one of the largest tanker fleets in the nation and plays a critical role in supplying fuels to key oil operations across the busiest basins in the country.

The role of Deli Shift Leader at Pilot Company is a pivotal position within its retail food service operations. This role requires the supervision of team members working in the hot deli area, ensuring that both the quality of the food and the customer service provided meet the high standards Pilot Company is known for. The Deli Shift Leader works closely with the Deli Manager to manage the day-to-day operations, including maintaining food safety protocols, ensuring that the deli area is clean, well-stocked, and running efficiently. Candidates for this role should possess a fundamental understanding of food safety and have previous experience in the food service industry. Starting pay rates for this position range from $15.00 to $22.22 per hour. The job is designed for individuals who thrive in fast-paced environments and who excel at customer interaction and team leadership. The role offers opportunities to develop skills in team coordination, customer service excellence, and operational management within a company that values diversity and equal employment opportunities, including encouragement for military applicants to pursue careers with the company.

Job Requirements

  • Basic knowledge of food safety standards
  • Previous experience in the food service industry
  • Ability to work flexible hours including nights, weekends, and holidays
  • Strong leadership skills
  • Excellent communication skills
  • Ability to maintain a clean and organized deli area
  • Ability to work under pressure
  • High school diploma or equivalent

Job Qualifications

  • Experience in a similar position, especially with a restaurant or foodservice background
  • Incredible customer service skills and the ability to help maintain a customer focused culture
  • Ability to maintain equipment according to food safety standards
  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
  • Must be able to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Supervise team members in the hot deli area
  • Provide excellent guest service
  • Assist the Deli Manager by ensuring food in the hot deli is fresh
  • Keep the deli area clean and well stocked
  • Maintain food safety standards
  • Support a customer-focused culture
  • Work cooperatively with team members and other departments

Job Criteria

Experience

Mid Level (3-7 years)


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