Pilot Flying J logo

Deli Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $17.95 - $26.68
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Fuel discount
Medical insurance
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay

Job Description

Pilot Company is a prominent industry-leading network of travel centers, boasting more than 30,000 team members operating across over 750 retail and fueling locations embedded throughout 44 states in the United States and six Canadian provinces. This expansive footprint highlights Pilot Company’s vast influence and commitment to serving customers in the travel and logistics sectors. The company’s operations are multifaceted, encompassing an energy and logistics division that stands as one of the primary suppliers of fuel. Maintaining one of the largest tanker fleets in the region, Pilot Company delivers essential services to oil operations within some of the nation’s busiest basins. This diversity in operations is supported by their expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales, and marketing, proving Pilot Company’s formidable breadth of industry reach and operational competency.

Founded in 1958 by Jim A. Haslam II and currently under the leadership of CEO Adam Wright, Pilot Company remains steadfast in its foundational values, cultivated over decades to foster a people-first culture. The company’s ethos is rooted in giving back to the communities it serves, alongside a dedication to fueling people and keeping North America moving forward. This long-standing tradition of service and community commitment underpins all aspects of their operations, ensuring all qualified applicants are given consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other protected classification under applicable laws. Additionally, there is a strong encouragement for military veterans to apply, emphasizing an inclusive and supportive workplace culture.

The role of Deli Shift Leader at Pilot Company is a pivotal position within this extensive retail and fueling network, focusing primarily on the management of the hot deli area. The Deli Shift Leader’s core responsibility is to supervise and provide guidance to team members working in this section, ensuring that all operations align with the company’s high standards for guest service, food freshness, cleanliness, and stock availability. This role demands a leader who possesses not only a working knowledge of food safety standards but also experience within the food service industry, underscoring the importance of operational excellence and guest satisfaction.

Pay rates for this role start from $17.95 to $26.68 per hour, reflecting the company’s commitment to competitively compensating its team members for the vital role they play in daily operations. The Deli Shift Leader is instrumental in maintaining the efficiency and effectiveness of the deli operations, working closely with the Deli Manager and other support staff to meet and exceed customer expectations in service quality and food safety. This position is ideally suited for individuals who thrive in fast-paced environments, excel at multitasking, and are passionate about leadership within a customer-centric service area. Pilot Company offers strong support and a comprehensive benefits package to ensure the wellbeing and professional growth of its employees, positioning this role as an excellent opportunity for career advancement within an established and respected company.

Job Requirements

  • basic knowledge of food safety standards
  • experience in the food service industry
  • ability to work flexible schedules including nights, weekends, and holidays
  • strong leadership and supervisory skills
  • excellent communication and interpersonal skills
  • ability to maintain cleanliness and organizational standards in the deli area
  • capability to ensure freshness of food and proper stock levels

Job Qualifications

  • experience in a similar position, especially with a restaurant or foodservice background
  • incredible customer service skills and the ability to help maintain a customer focused culture
  • ability to maintain equipment according to food safety standards
  • ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
  • must be able to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • supervise team members in the hot deli area
  • assist the Deli Manager by ensuring the food in the hot deli is fresh
  • maintain the cleanliness and organization of the deli area
  • keep the deli area well stocked
  • provide excellent guest service
  • adhere to food safety standards
  • support team members and encourage a customer-focused culture

Job Criteria

Experience

Mid Level (3-7 years)


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