Deli Manager

Albertsons is a leading grocery store chain known for offering fresh, quality products and exceptional customer service. As a major player in the retail grocery industry, Albertsons operates numerous stores across the country, committed to providing customers with an outstanding shopping experience through a wide variety of products, including fresh produce, bakery, deli, and household essentials. The company prides itself on personalized service, maintaining high standards of quality, safety, and freshness throughout its departments. With a strong focus on community values and customer satisfaction, Albertsons aims to foster a supportive work environment where employees can thrive and grow their careers in the retail sector.

The role available is a Service Deli Supervisor position, a critical leadership role within the service deli department at Albertsons. This position involves supervising daily deli operations, ensuring that all products meet quality, freshness, and safety standards. The Service Deli Supervisor champions customer service programs to meet or exceed division goals, handling customer relations positively and resolving complaints efficiently. Responsibilities include conducting daily inspections, overseeing product rotation and sanitation, implementing promotional displays, controlling shrink and expenses, managing inventory, and ensuring compliance with labeling laws and company policies.

This role also requires assisting with all service deli duties, such as receiving, cleaning, preparing, cooking, slicing, and packaging deli products, while maintaining a clean and safe work environment. The supervisor schedules and trains deli associates, monitors their performance, and supports resolution of associate issues. Handling customer special orders, engaging in suggestive selling, and managing intercom announcements are also part of the role. Safety and confidentiality regarding company and employee information are paramount.

Candidates for this position should possess strong communication, leadership, and interpersonal skills, with a proven ability to manage people and maintain composure in a fast-paced retail environment. Knowledge of food safety, sanitation procedures, employment laws, and company policies is essential, as is the physical ability to perform tasks involving lifting, bending, and operating deli equipment. Working hours may include nights, weekends, holidays, and scheduled variations require good attendance. The job pays $31.15 per hour, with rates varying by location and experience, and includes benefits such as medical, dental, vision, disability, life insurance, paid time off, sick leave, holidays, bereavement pay, and retirement plans including pension and 401k options.

This supervisor role is vital for maintaining Albertsons' commitment to quality and customer satisfaction in the service deli department, blending hands-on experience with leadership to foster a positive and efficient work environment.