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Fresco y Mas logo

Deli Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $27.00
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Training and Development
Retirement Plan

Job Description

Fresco y Mas is a vibrant and customer-focused grocery store chain dedicated to providing high-quality, fresh products that meet the diverse needs of its community. Known for its commitment to authenticity and inclusivity, Fresco y Mas fosters a welcoming work environment where all associates are encouraged to be themselves, feel valued, and develop to their full potential. The company continually seeks to deliver exceptional service and fresh, appealing products, making it a preferred shopping destination for many customers. Fresco y Mas is dedicated to operational excellence, respect for diversity, and delivering an outstanding customer experience in every department.\n\nThe role of... Show More

Job Requirements

  • Must be 18 years of age
  • authorization to work in the United States or ability to obtain authorization
  • successful completion of pre-employment drug testing and background check
  • high school diploma or equivalent
  • supervisory experience of 3 to 6 years minimum
  • strong customer service skills
  • exceptional interpersonal and communication abilities
  • knowledge of basic math
  • ability to handle physical demands including lifting up to 50 lbs and pulling up to 250 lbs
  • ability to operate deli equipment according to company guidelines
  • proficiency in computer applications used for department operations
  • possession or ability to obtain Food Safety Certification within 180 days
  • commitment to uphold food safety and sanitation standards
  • willingness to work varied shifts including evening prime-time shifts
  • occasional travel

Job Qualifications

  • High school diploma or equivalent
  • excellent customer service skills
  • strong interpersonal, motivational, and communication skills
  • knowledge of basic math
  • ability to handle stressful situations
  • proficiency with deli equipment such as slicer, fryer, oven, scale, knives, box cutter, and pricing gun
  • computer proficiency related to department operations
  • possession or ability to obtain Food Safety Certification within 180 days
  • supervisory experience of at least 1 to 5 years
  • English language proficiency
  • Spanish language skills preferred

Job Duties

  • Manage daily operations of the deli department
  • promote and execute consistent, compliant operating conditions
  • provide fresh and appealing products with courteous, knowledgeable service
  • execute merchandising plans mindful of standards, product levels, shrink, and sales trends
  • supervise, train, and develop team members, providing coaching as needed
  • create an environment that increases customer confidence and loyalty
  • ensure department is merchandised per plan and maintained in-stock
  • deliver daily freshness, quality, and value standards
  • offer product samples and assist with product selection
  • fulfill customer requests and special orders
  • promote trust and respect by collaborating and communicating company and department information
  • establish goals for merchandising, sales, and profits and empower team
  • manage schedules to ensure customer service during peak hours
  • adhere to legal and company guidelines
  • complete daily and weekly administrative tasks including communications, online training, scheduling, pricing changes, and orders
  • maintain inventory awareness and report discrepancies
  • review and inspect products for quality and freshness
  • plan and perform inventory processes
  • ensure proper food safety temperature controls and documentation
  • merchandise department consistent with company guidelines
  • utilize production planning tools to manage product freshness and reduce shrink
  • ensure company standards for safety, proper food handling, sanitation, and productivity
  • comply with food safety regulatory requirements including USDA and COOL
  • execute timely product recalls and withdrawals
  • reinforce safety programs and identify unsafe conditions
  • report accidents, safety risks, and illegal activities
  • ensure wage and hour policy adherence
  • cultivate a culture of safety
  • ensure all associates receive necessary safety training and use PPE
  • ensure equipment is in good repair and report hazards
  • perform other job-related duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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