Deli Manager

Fresco y Mas is a vibrant and customer-focused grocery store chain dedicated to providing high-quality, fresh products that meet the diverse needs of its community. Known for its commitment to authenticity and inclusivity, Fresco y Mas fosters a welcoming work environment where all associates are encouraged to be themselves, feel valued, and develop to their full potential. The company continually seeks to deliver exceptional service and fresh, appealing products, making it a preferred shopping destination for many customers. Fresco y Mas is dedicated to operational excellence, respect for diversity, and delivering an outstanding customer experience in every department.\n\nThe role of Manager, Deli at Fresco y Mas is a dynamic leadership position responsible for overseeing the daily operations of the deli department. This role demands a deep focus on customer service, product freshness, and operational efficiency, serving as a working manager who balances physical work, supervision, team building, and administrative duties. The Manager, Deli plays a critical role in increasing customer confidence and loyalty by ensuring that the department maintains consistent and compliant operating standards. This includes merchandising according to company plans, maintaining product levels, minimizing shrink, and responding to sales trends effectively.\n\nKey responsibilities include creating a welcoming environment for customers by providing courteous, knowledgeable, and prompt service, offering product samples, and assisting with product selection and special orders. The manager also leads by example in promoting teamwork, communicating goals, and empowering the team to achieve sales and profit targets. In addition, the Manager ensures compliance with all federal, state, and local laws relating to food safety and safety standards while fostering a culture of safety within the department. This involves maintaining sanitation, proper food handling, and adherence to safety protocols, including execution of product recalls and safety incident reporting.\n\nFinancial accountability is a vital aspect of this role, encompassing inventory control, production planning, pricing changes, order management, and minimizing shrink through effective merchandising and markdown processes. The position requires strong organizational skills to complete administrative tasks timely and accurately while using production data to forecast demand and align product offerings with customer preferences.\n\nTo succeed as a Manager, Deli at Fresco y Mas, candidates must demonstrate exceptional interpersonal skills, leadership capability, and operational knowledge of deli equipment and food safety standards. Proficiency in computer applications relevant to managing inventory and scheduling is essential. The role also requires a Food Safety Certification or the commitment to obtain it within six months. Candidates must have previous supervisory experience and possess the ability to manage diverse teams in a fast-paced retail environment.\n\nThis position operates within a physically demanding environment requiring standing, walking, lifting, and handling deli-specific equipment. It offers varied shift schedules, including evening prime-time shifts, and occasional travel. Fresco y Mas values associates who embrace diversity and who are committed to delivering a superior customer experience through teamwork and excellence in department management.