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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.97 - $22.70
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays
Job Description
The hiring establishment is a well-organized and customer-focused grocery retail company specializing in high-quality deli products. Renowned for its commitment to delivering exceptional fresh food and grocery items, this company prioritizes outstanding customer service and operational excellence. As a prominent player in the retail grocery industry, the company operates with a dedicated team that ensures quality products, an inviting shopping environment, and a comprehensive selection of deli items that cater to the diverse needs of customers.
The company is seeking a Deli Manager to join their dynamic deli department. This is a full-time exempt position reporting to the Assistant B... Show More
The company is seeking a Deli Manager to join their dynamic deli department. This is a full-time exempt position reporting to the Assistant B... Show More
Job Requirements
- Bachelor’s degree or high school diploma or GED with at least 4 years of customer service experience or any appropriate combination of education and experience
- Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures
- Ability to effectively present information and respond to questions from managers, clients, and general public
- Ability to calculate figures such as discounts, interest, proportions, percentages, area, mass and volume
- Effective oral and written communication skills
- High level of interpersonal skills to handle sensitive and confidential situations and documentation
- Commitment to company values and strong customer orientation
- Computer literacy
Job Qualifications
- Bachelor’s degree or high school diploma or GED with equivalency experience
- Ability to read, analyze and interpret business periodicals, professional journals, and technical procedures
- Effective oral and written communication skills
- High level of interpersonal skills to handle sensitive and confidential situations
- Commitment to company values and strong customer orientation
- Computer literacy
- Ability to present information and respond to questions from managers, clients, and the general public
- Ability to calculate figures such as discounts, interest, proportions, percentages
- Experience in customer service or retail management preferred
Job Duties
- Ensure proper customer service and work to develop relationships with large customers
- Supervise Assistant Deli Manager, Deli Supervisors, and Stockers to assure shelves are stocked and merchandise is rotated
- Develop schedules, monitor performance and recommend proper discipline
- Train employees in job responsibilities and safe operating procedures
- Interview candidates and recommend hires
- Discipline employees when necessary and recommend terminations
- Ensure employees perform proper inspections to meet HACCP regulations and conduct periodic audits
- Review inventory for product rotation daily to prevent shrinkage and damages
- Ensure shelf pricing is correct and reflects market conditions
- Supervise receiving of deli products and ensure proper paperwork completion
- Maintain accurate computer inventory levels with regular physical inventories and adjustments
- Maintain refrigerated equipment and ensure maintenance contracts and schedules are followed
- Supervise ordering of deli products from vendors to secure competitive pricing and minimal spoilage
- Ensure all employees can operate equipment such as Toledo scale and Dennison label machine
- Coordinate pallet storage with proper block and date tags
- Follow maintenance schedule for cleanliness including scrubbing and cleaning under pallets
- Ensure excess inventory is stacked properly in designated storage areas
- Assure trash removal from floor and proper handling
- Communicate low stock or out of stock information to Inventory Controller
- Maintain correct signage and that flyer prices are reflected
- Coordinate merchandising of aisles for logical adjacencies and impulse areas
- Perform weekly self audits on the perishable department
- Perform additional duties and projects as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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