Deli - Food Service Rep(Evening Cook) - Part time

H-E-B is a well-established and highly regarded supermarket chain known for its commitment to quality products and exceptional customer service. As a leading grocery retailer, H-E-B operates numerous stores across various regions, providing customers with fresh food items, household goods, and a wide range of grocery products. The company prides itself on fostering a positive working environment, supporting employee growth, and maintaining high standards of food safety and sanitation. H-E-B is dedicated to serving communities by offering well-prepared, safely packaged, and attractively merchandised food products to meet both everyday and special occasion needs.

The Food Service Representative role at H-E-B is an essential position within the retail store environment. This role primarily focuses on ensuring that the fresh food departments are well-stocked, clean, safe, and customer-friendly at all times. Those in this position will prepare, package, and merchandise fresh products daily, such as bakery items, deli offerings, and prepared foods, ensuring all food safety and sanitation standards are met. The role demands a proactive approach to customer service, detailed attention to food quality, product presentation, and adherence to company food safety protocols.

Working as a Food Service Representative offers the opportunity to engage directly with customers, assisting them with product selection while answering their questions, and providing suggestions to enhance their shopping experience. The candidate should be comfortable working in a fast-paced retail setting, demonstrating excellent communication skills, organizational ability, and a strong dedication to superior customer service. In addition, this role requires cooperation with team members to maintain the productivity and cleanliness of the department and comply with store operating procedures.

Employees are expected to handle various duties tailored to the specific fresh food department they are assigned to, including bakery, deli, or prepared foods. Responsibilities include product preparation such as slicing, cutting, packaging, labeling, and culling products for quality issues or expiration. The job also involves equipment operation and maintenance, inventory management, and possibly catering order preparation. Physical demands include standing for long periods, repetitive movements, and responsibly lifting moderate weights, with the company emphasizing safety and accommodation where needed.

This position requires completion of company orientation and food safety training, reinforcing H-E-B’s commitment to providing a safe and healthy shopping experience for customers and a supportive workplace for employees. Overall, the Food Service Representative role is critical to maintaining the reputation and service excellence H-E-B is known for, offering an engaging work environment for individuals who thrive in customer-focused, food retail settings.