Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
flexible scheduling
Job Description
Hy-Vee is a well-established and reputable grocery store chain that prides itself on its commitment to customer service and community values. Known for its expansive range of products and services, Hy-Vee has built a trusted presence across multiple regions thanks to its consistent quality and customer-focused approach. The company fosters a collaborative work environment where employees are encouraged to grow, develop their skills, and contribute positively to the shopping experience. With a clear dedication to "a helpful smile in every aisle," Hy-Vee values the energy and engagement of its workforce, ensuring that every customer interaction is friendly, efficient, and welcoming.
The Delicatessen Clerk role within Hy-Vee’s Delicatessen Department is a vital position responsible for a variety of operational and customer service tasks. As a non-exempt employee, the Delicatessen Clerk will handle food safely in accordance with company sanitation standards while maintaining a clean and organized work environment. This role involves preparing, finishing, and replenishing products that meet quality and freshness standards. The Delicatessen Clerk also operates department registers, handling customer payments accurately where applicable. Customer service is at the core of this position, requiring a courteous and friendly demeanor to ensure customers feel valued and appreciated. The clerk will greet customers warmly, assist in locating products, and respond promptly to customer requests and questions.
In addition to interacting with customers directly at the delicatessen counter, the clerk will collaborate with team members to sustain a pleasant work environment and guarantee overall customer satisfaction. The position involves anticipating inventory needs daily, checking deliveries, following production lists, and adhering strictly to company policies related to personal hygiene and safety. With responsibilities extending to answering phone calls and taking orders, the clerk ensures efficient communication and order management in the department. Secondary duties include assisting in other store areas, ordering supplies, delivering orders as needed, and participating in cleaning tasks. This fast-paced role demands flexibility, attention to detail, and a genuine passion for helping customers, making it ideal for individuals who thrive in dynamic retail food environments and enjoy team-focused work. Hy-Vee values employees who exhibit professionalism, growth mindset, results orientation, and a customer-first attitude, creating opportunities for those who demonstrate commitment and a positive work ethic. This position requires employees to be at least 18 years old and able to meet physical work demands such as lifting and standing for extended periods, ensuring the capacity to perform medium-intensity tasks safely and effectively. Overall, the Delicatessen Clerk role offers a rewarding pathway to contribute to a well-recognized company with a supportive team and ongoing opportunities to develop valuable skills in food service and retail operations.
The Delicatessen Clerk role within Hy-Vee’s Delicatessen Department is a vital position responsible for a variety of operational and customer service tasks. As a non-exempt employee, the Delicatessen Clerk will handle food safely in accordance with company sanitation standards while maintaining a clean and organized work environment. This role involves preparing, finishing, and replenishing products that meet quality and freshness standards. The Delicatessen Clerk also operates department registers, handling customer payments accurately where applicable. Customer service is at the core of this position, requiring a courteous and friendly demeanor to ensure customers feel valued and appreciated. The clerk will greet customers warmly, assist in locating products, and respond promptly to customer requests and questions.
In addition to interacting with customers directly at the delicatessen counter, the clerk will collaborate with team members to sustain a pleasant work environment and guarantee overall customer satisfaction. The position involves anticipating inventory needs daily, checking deliveries, following production lists, and adhering strictly to company policies related to personal hygiene and safety. With responsibilities extending to answering phone calls and taking orders, the clerk ensures efficient communication and order management in the department. Secondary duties include assisting in other store areas, ordering supplies, delivering orders as needed, and participating in cleaning tasks. This fast-paced role demands flexibility, attention to detail, and a genuine passion for helping customers, making it ideal for individuals who thrive in dynamic retail food environments and enjoy team-focused work. Hy-Vee values employees who exhibit professionalism, growth mindset, results orientation, and a customer-first attitude, creating opportunities for those who demonstrate commitment and a positive work ethic. This position requires employees to be at least 18 years old and able to meet physical work demands such as lifting and standing for extended periods, ensuring the capacity to perform medium-intensity tasks safely and effectively. Overall, the Delicatessen Clerk role offers a rewarding pathway to contribute to a well-recognized company with a supportive team and ongoing opportunities to develop valuable skills in food service and retail operations.
Job Requirements
- Must be 18 or older
- Less than high school education or equivalent experience
- Six months or less of similar or related work experience
- Ability to understand and follow verbal or demonstrated instructions
- Ability to solve arithmetic calculations involving fractions, decimals and percentages
- Must be able to perform medium work including lifting up to 50 pounds occasionally
- Must have vision capabilities including clarity, color vision, depth perception and field of vision
- Physical ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions
- Willingness to adhere to company policies, personal hygiene and dress standards
- Availability to work in a fast-paced environment
- Successful completion of a pre-employment drug screen
Job Qualifications
- High school diploma or equivalent preferred
- Prior experience in food service or retail is a plus
- Customer service skills
- Ability to operate cash registers and handle payments accurately
- Basic math skills
- Knowledge of sanitation and food safety practices
- Effective communication and interpersonal skills
- Ability to work well in a team environment
- Strong organizational skills
- Dependability and punctuality
- Positive attitude and professionalism
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service including taking customer orders
- Takes customer orders at the delicatessen counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Reviews orders for the day
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Reviews the status and appearance of the food for freshness
- Ensures that an adequate food supply is ready and on hand and follows a production list
- Anticipates product needs for the department daily
- Prepares, finishes, and replenishes product as necessary
- Checks in product, puts product away, and may review invoices
- Runs the department registers and receives payment, makes change, etc., where applicable
- Removes trash in a timely manner
- Maintains strict adherence to personal hygiene and dress guidelines
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Washes dishes as necessary
- Orders product and supplies as necessary
- Delivers orders as needed
- Prices products for customers as necessary
- Assists in other areas of store as needed
- Performs other job related duties and special projects as required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
