
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger is a leading retailer in the grocery sector with a rich history that began over a century ago in Cincinnati. From its humble origins as a single grocery store, Kroger has evolved into the nation's largest grocer, operating nearly 2,800 stores across 35 states under 28 different brand names. The company prides itself on its commitment to community, diversity, and inclusion, reflecting its core values of respect, honesty, integrity, and safety in all aspects of its operations. As a pivotal business in the food retail industry, Kroger dedicates itself to delivering exceptional customer experiences and meeting the ever-changing needs of its customers with quality products and customer-centered service.
The role of Deli/Bakery/Bistro Team Member within Kroger is designed for individuals passionate about food and customer service. This position focuses on creating outstanding customer experiences through attentive service and maintaining a safe, welcoming, and clean environment that encourages customer loyalty. Working as part of a dynamic department, you will assist with achieving the department's sales and profit goals, ensuring quality assurance standards are met, and exemplifying the company’s Customer 1st strategy. This role demands a balance of interpersonal skills and operational expertise, from recommending products and slicing deli meats to preparing bakery or bistro items using specialized equipment. The ideal candidate embraces Kroger’s mission "To Feed the Human Spirit" by providing food and service that enrich the lives of customers and communities.
This position not only offers the opportunity to work in a vibrant, fast-paced environment but also provides access to comprehensive benefits designed to promote associate well-being. These benefits include healthcare options, flexible scheduling, paid time off, financial counseling, and education reimbursement, among others. Kroger fosters growth and development through extensive training programs and diverse career paths, meaning that your role as a team member could be the starting point for a rewarding career in the retail food industry. Whether you seek full-time or part-time employment, Kroger welcomes dedicated individuals ready to contribute to a team-focused culture and a values-driven company.
The role of Deli/Bakery/Bistro Team Member within Kroger is designed for individuals passionate about food and customer service. This position focuses on creating outstanding customer experiences through attentive service and maintaining a safe, welcoming, and clean environment that encourages customer loyalty. Working as part of a dynamic department, you will assist with achieving the department's sales and profit goals, ensuring quality assurance standards are met, and exemplifying the company’s Customer 1st strategy. This role demands a balance of interpersonal skills and operational expertise, from recommending products and slicing deli meats to preparing bakery or bistro items using specialized equipment. The ideal candidate embraces Kroger’s mission "To Feed the Human Spirit" by providing food and service that enrich the lives of customers and communities.
This position not only offers the opportunity to work in a vibrant, fast-paced environment but also provides access to comprehensive benefits designed to promote associate well-being. These benefits include healthcare options, flexible scheduling, paid time off, financial counseling, and education reimbursement, among others. Kroger fosters growth and development through extensive training programs and diverse career paths, meaning that your role as a team member could be the starting point for a rewarding career in the retail food industry. Whether you seek full-time or part-time employment, Kroger welcomes dedicated individuals ready to contribute to a team-focused culture and a values-driven company.
Job Requirements
- Must be at least 18 years of age
- ability to handle stressful situations
- effective communication skills
- knowledge of basic math (counting, addition, and subtraction)
Job Qualifications
- Ability to handle stressful situations
- effective communication skills
- knowledge of basic math (counting, addition, and subtraction)
- must be at least 18 years of age
- retail experience
- second language (speaking, reading and/or writing)
Job Duties
- Promote trust and respect among associates
- create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- slice deli meats and cheeses to customer's requests using proper deli equipment
- prepare deli, bakery, bistro items per customer requests using proper bakery equipment
- offer product samples to help customers discover new items or products for which they inquire about
- inform customers of deli, bakery, bistro specials
- provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
- recommend deli, bakery, bistro items to customers to ensure they get the products they want and need
- use all equipment in deli, bakery, bistro such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- prepare food to company standards
- adequately prepare, package, label and inventory ingredients in merchandise
- check product quality to ensure freshness
- review "sell by" dates and take appropriate action
- properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe and all other equipment within the department
- label, stock and inventory department merchandise
- report product ordering/shipping discrepancies to the department manager
- display a positive attitude
- stay current with present, future, seasonal and special ads
- adhere to all food safety regulations and guidelines
- ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- notify management of customer or employee accidents
- report all safety risk, or issues, and illegal activity, including robbery, theft or fraud
- ability to work cooperatively in high paced and sometimes stressful environment
- ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- ability to act with honesty and integrity regarding customer and business information
- ability to follow directions and seek assistance when necessary to resolve customer and business issues
- provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
- must be able to perform the essential functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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