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DELI-BAKERY/CLERK

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.50 - $15.50
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Work Schedule

Flexible
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Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
flexible scheduling
Paid Time Off
Employee assistance program
Tuition Reimbursement

Job Description

Kroger, established over a century ago from a humble grocery store in Cincinnati, has flourished into the nation’s largest grocery retailer with nearly 2,800 stores across 35 states, operating under 28 different brand names. As America’s grocer, Kroger is deeply committed to bringing together diverse teams passionate about food and serving people with one unified mission: To Feed the Human Spirit. With a rich history grounded in innovation and customer-centric values, Kroger tirelessly works to create exceptional experiences not only for customers but also for the communities it serves and for its dedicated employees. The company embraces core values such as respect, honesty, integrity, diversity, inclusion, and safety which are foundational to its culture and daily operations. Employees at Kroger are valued, and the company supports individual growth and success both personally and professionally by providing opportunities for continuous learning, advancement, and comprehensive benefits that nurture overall well-being.

This role focuses on delivering an outstanding customer experience through exceptional service within Kroger’s deli, bakery, and bistro departments. The successful candidate will support the department manager in reaching sales and profitability goals by adhering to quality assurance standards and fostering a welcoming, safe, and clean environment that encourages customer loyalty. The position is ideal for those who resonate with Kroger’s Customer 1st strategy and want to be part of a team that prioritizes excellent service while upholding the company’s core values. Associates in this capacity will engage directly with customers by making product recommendations, handling deli and bakery items with care, offering product samples, and maintaining a positive and professional attitude at all times. The role includes responsibilities such as handling and preparing food items safely, operating deli and bakery equipment correctly, managing inventory and packaging, and ensuring compliance with all safety and sanitation standards. This position offers a flexible work schedule, supporting both full-time and part-time opportunities, with a competitive pay structure aligned with industry standards and local market conditions.

Kroger’s commitment to employee well-being is demonstrated through an extensive benefits package that addresses physical, emotional, and financial health. Employees have access to affordable medical, dental, vision, and prescription plans. Additionally, flexible scheduling options, paid time off including holidays and sick leave, and financial counseling services are provided to nurture employee resilience and satisfaction. Kroger also offers substantial tuition reimbursement of up to $21,000 over a career, empowering associates to pursue continuing education and professional development. This role is designed for individuals who thrive in a fast-paced, dynamic retail environment and who seek growth through comprehensive training and career pathways. At Kroger, the potential for advancement is vast, making this position an exceptional opportunity to build a fulfilling career in the grocery retail industry while contributing to a brand that truly cares about its people and their futures.

Job Requirements

  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math including counting, addition, and subtraction
  • Must be at least 18 years of age

Job Qualifications

  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math including counting, addition, and subtraction
  • Must be at least 18 years of age
  • Retail experience preferred
  • Ability to speak, read, and/or write a second language preferred

Job Duties

  • Promote trust and respect among associates
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Slice deli meats and cheeses to customers' requests using proper deli equipment
  • Prepare deli, bakery, bistro items per customer requests using proper bakery equipment
  • Offer product samples to help customers discover new items or products
  • Inform customers of deli, bakery, bistro specials
  • Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
  • Recommend deli, bakery, bistro items to customers to ensure they get the products they want and need
  • Use all equipment in deli, bakery, bistro such as refrigerators, freezers, slicers, and ovens according to company guidelines
  • Prepare food to company standards
  • Adequately prepare, package, label and inventory ingredients in merchandise
  • Check product quality to ensure freshness and take appropriate action
  • Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe and all other equipment within the department
  • Label, stock and inventory department merchandise
  • Report product ordering and shipping discrepancies to the department manager
  • Display a positive attitude
  • Stay current with present, future, seasonal and special ads
  • Adhere to all food safety regulations and guidelines
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management
  • Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risks, issues, and illegal activity including robbery, theft, or fraud
  • Ability to work cooperatively in a high-paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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