Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.05 - $19.00
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Work Schedule

Flexible
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
401(k) retirement savings plan
Wellness Program
Reward and Recognition Program
Professional Development
Adoption assistance

Job Description

Pilot Company is a well-established travel center and convenience store operator, renowned for providing top-tier services to motorists and professional drivers across the United States. As a leading provider in the travel center industry, Pilot Company offers a dynamic and supportive environment designed to foster team spirit, exceptional customer service, and a welcoming atmosphere for all guests. The company prides itself on maintaining an inclusive and diverse workplace where innovation, positivity, and creativity thrive among team members and customers alike. With pay rates starting between $15.05 and $19.00 per hour, Pilot Company presents a competitive employment opportunity for individuals passionate about making a difference in a fast-paced setting.

The role focuses on preparing, packaging, and selling bakery and food products according to company standards, emphasizing food safety, quality, and customer satisfaction. As a vital member of the Pilot Company team, the individual will be responsible for organizing and stocking work areas, handling sales transactions accurately, and ensuring adherence to food safety and handling standards. The company encourages team members to take advantage of opportunities to train and gain experience in various roles within their travel centers and restaurants, setting a path for career growth and diverse work experiences.

This position offers a rewarding chance to interact with a diverse range of customers, from professional drivers seeking a clean shower and a quick meal to everyday commuters and vacationers in need of reliable, friendly service. Pilot Company embraces diversity among its guests and employees, which contributes to a vibrant culture that drives innovation and customer care. Employees are supported through various benefits including weekly pay, fuel discounts, free meals, paid time off, and low-cost health plans for full-time staff. The company also actively promotes equal employment opportunities and encourages military veterans to apply, reflecting its commitment to workforce inclusion and support.

Throughout this role, excellence in guest service skills is paramount, as is the ability to work collaboratively within a team setting. The company values employees who can maintain a guest-focused culture while meeting operational standards. Successfully undertaking this role means contributing to the smooth functioning of the travel center’s food service operations, ensuring customers always receive quality products and a pleasant experience. Additional opportunities for professional development, wellness programs, and recognition initiatives further enhance the value Pilot Company offers its employees, making it an excellent career destination for those seeking long-term growth and stability in the travel and hospitality sector.

Job Requirements

  • High school diploma or equivalent
  • Incredible guest service skills
  • Ability to complete sales transactions accurately
  • Ability to cleanly and safely handle and prepare food
  • Ability to maintain company policies and processes
  • Capability to operate computers and telephones
  • Ability to work well in team environment
  • Experience in food service preferred
  • Availability to work flexible hours including nights, weekends, and holidays

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to cleanly and safely manage and prep food
  • Ability to maintain processes and policies
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Experience in a similar position preferred
  • ServSafe certification preferred
  • Ability to work a flexible schedule including nights, days, weekends, and holidays

Job Duties

  • Prepare, package, and sell store-baked products to company standards
  • Organize and stock work areas
  • Prepare food to company standards by following process cards
  • Follow food safety and handling standards and practices
  • Complete accurate sales transactions
  • Maintain clean and safe food management
  • Work collaboratively as part of a team

Job Criteria

Experience

Entry Level (1-2 years)


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