Job Overview

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Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Range $12.20 - $16.53
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
Health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance

Job Description

Pilot Company is a leading operator of travel centers and convenience stores across the United States, widely recognized for its commitment to exceptional customer service and team-oriented work environments. Established as a key player in the travel and retail industry, Pilot Company serves a diverse range of customers daily, including professional drivers, commuters, and vacationers. Their business model revolves around providing convenient and reliable access to fuel, food, and other travel necessities while creating a welcoming atmosphere for both guests and employees. The company prides itself on fostering an inclusive workplace culture where diversity is celebrated, and every team member is empowered to contribute to innovative solutions and positive experiences. With a focus on career development and growth opportunities, Pilot Company encourages its employees to expand their skills across various roles within its travel centers and restaurants, thereby supporting continuous learning and professional advancement. Pay rates for team members start between $12.20 and $16.53 per hour, reflecting the company’s dedication to competitive compensation that values employee contributions.

The role offered by Pilot Company is an exciting position that focuses on preparing, packaging, and selling store-baked products to meet company quality standards. This position is perfect for individuals who enjoy working in a fast-paced, dynamic environment where no two days are the same. Being a part of the team means playing a crucial role in building an inclusive and friendly atmosphere, ensuring every guest interaction is memorable and positive, whether serving a professional driver stopping for a shower, a commuter grabbing their morning coffee, or a traveler in need of their favorite snack. Key responsibilities include organizing and stocking work areas, preparing food in compliance with company process cards, and maintaining stringent food safety and handling standards. The role also demands excellent guest service skills and the ability to manage sales transactions accurately.

Pilot Company values teamwork and expects candidates to have the ability to work harmoniously with others while upholding company processes and policies. This position offers an excellent opportunity for those who want to develop their customer service and food preparation skills while working in a supportive and inclusive environment. The company also provides extensive benefits such as weekly pay, fuel discounts, free daily meals, low-cost health plans for full-time employees, paid time off, and family leave. The company encourages military applicants and promotes an equal opportunity work environment. Professional development initiatives, wellness programs, and reward recognition are additional advantages that make this position a comprehensive career opportunity in the travel retail sector. Overall, this role is ideal for someone who is passionate about creating excellent guest experiences and contributing to a team-driven workplace culture.

Job Requirements

  • High school diploma or equivalent
  • Ability to provide incredible guest service and maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to cleanly and safely manage and prep food
  • Ability to maintain processes and policies
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to cleanly and safely manage and prep food
  • Ability to maintain processes and policies
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Experience in a similar position
  • ServSafe certification preferred
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Prepare, package, and sell store-baked products to company standards
  • Organize and stock work areas
  • Prepare food to company standards by following process cards
  • Follow food safety and handling standards and practices

Job Criteria

Experience

Entry Level (1-2 years)


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