Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Work Schedule

Rotating Shifts
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
flexible schedule
Training and Development

Job Description

The hiring establishment is a retail grocery store with a dedicated bakery and deli department that prides itself on providing fresh, high-quality food products and exceptional customer service. Known for its commitment to community engagement and employee development, this company values diversity and foster an inclusive environment where associates from various backgrounds can thrive. The store operates under stringent food safety and quality standards, maintaining compliance with all local, state, and federal regulations, including USDA and Department of Agriculture mandates. This commitment guarantees that every customer has access to fresh and appealing bakery and deli products every day, encouraging repeat visits and customer loyalty.

The role of the Deli Associate is integral to the daily success of the bakery and deli operations. This position is responsible for assisting with day-to-day activities within the department, ensuring that products are fresh, properly prepared, and presented attractively while delivering courteous and knowledgeable service. The Deli Associate plays a crucial role in creating a welcoming atmosphere for customers, helping to build confidence and loyalty through attentive service and consistent product availability. This position requires a proactive individual who can effectively manage multiple tasks, including handling product samples, fulfilling special orders, and maintaining inventory accuracy. Communication and teamwork are essential, as the Deli Associate collaborates closely with other team members and management to uphold company policies, safety standards, and operational procedures.

Employing a customer-first mindset, the Deli Associate is expected to provide assistance that not only meets but exceeds customer expectations. This involves answering product queries, suggesting items based on customer preferences, and ensuring all safety and food handling protocols are strictly followed. The role also encompasses leadership elements such as promoting teamwork, sharing relevant information, and adhering to wage and hour policies. On the compliance front, the Deli Associate must monitor inventory conditions, inspect product quality, and enforce safety practices including proper sanitation and equipment use. Safety and regulatory adherence are a top priority, with the associate expected to report unsafe conditions and assist in safety training efforts.

The ideal candidate will have a high school diploma or equivalent, possess excellent interpersonal skills, and exhibit a strong commitment to customer service. Proficiency in operating deli equipment such as slicers and ovens is also essential. While previous supervisory experience is not mandatory, some leadership skills are advantageous. This is a full-time or part-time position depending on store needs, with varied shifts and occasional opportunities for overtime. The role does not require overnight travel but may occasionally involve some travel within the local area. The position also includes benefits such as health insurance and paid time off to foster a positive and supportive workplace environment. Overall, this role suits individuals eager to grow within a retail food environment focused on quality, safety, and community connection.

Job Requirements

  • Must be 18 years of age
  • Authorization to work in the United States or ability to obtain
  • Successful completion of pre-employment drug testing and background check
  • Strong customer service skills
  • Exceptional interpersonal, motivational, and communication skills
  • Ability to operate deli equipment according to company guidelines
  • Comfortable working varied shifts
  • Ability to handle physical demands of the role including lifting up to 50 lbs
  • Willingness to follow safety protocols and procedures

Job Qualifications

  • High school diploma or GED
  • Strong customer service skills
  • Excellent interpersonal and communication skills
  • Ability to operate deli equipment including slicers and ovens
  • Knowledge of food safety standards and compliance
  • Basic inventory management skills
  • Previous experience in retail or deli environment preferred

Job Duties

  • Assist in daily bakery department operations
  • Promote consistent and compliant operating conditions
  • Provide fresh, appealing products and courteous service
  • Create a welcoming environment to increase customer confidence and loyalty
  • Offer product samples and answer customer questions
  • Manage special orders and ensure fulfillment
  • Maintain inventory accuracy and report discrepancies
  • Inspect products for quality and freshness
  • Prepare, package, label, and display products
  • Follow food safety guidelines and retain temperature logs
  • Comply with safety, sanitation, and food handling standards
  • Execute product recalls and withdrawals
  • Report safety risks, accidents, and illegal activities
  • Promote teamwork and communicate company policies

Job Criteria

Experience

Entry Level (1-2 years)


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