Winn-Dixie Retail Stores logo

Deli Associate

Lakeland, FL, USA|Travel, Onsite

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Work Schedule

Rotating Shifts
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development

Job Description

The hiring establishment is a retail grocery store with a specialized bakery and deli department committed to delivering fresh and high-quality food products to its customers. This company takes pride in fostering an inclusive and diverse workplace environment by embracing the varied backgrounds and experiences of its team members. Recognized for its customer-focused approach, the store prioritizes customer satisfaction and loyalty through consistent delivery of fresh products and excellent service. The environment is fast-paced, demanding employees to perform with efficiency and professionalism while maintaining safety and regulatory compliance.

The role available is for a Deli Associate, a vital position within the bakery department. This employment opportunity is full-time with varied shifts, and the salary is competitive within the retail grocery sector. The Deli Associate assists in the daily operations of the bakery area by ensuring that products are fresh, appealing, and readily available for customers. This individual plays an instrumental role in enhancing customer confidence by creating a welcoming atmosphere and delivering service that meets company standards for quality, freshness, and value.

Responsibilities also include direct customer engagement, such as offering product samples, answering questions, and assisting customers in selecting or locating products. The associate must also handle special orders and ensure these are fulfilled correctly. Beyond direct service, the role demands strong leadership qualities to promote teamwork, collaboration, and communication among employees in the department, reinforcing company values and policies.

In terms of operational management, the Deli Associate is responsible for monitoring inventory and stocking conditions, inspecting product quality, and preparing items for sale, including packaging and labeling. The associate utilizes production planning tools to minimize waste by following markdown and discard procedures meticulously. Food safety and compliance are critical components of the position. The associate ensures that all food handling and storage meet USDA and other relevant regulatory requirements. They are also responsible for executing product recalls properly and maintaining detailed temperature logs for quality assurance.

The safety of both customers and team members is paramount. The associate is expected to adhere strictly to all safety protocols, report hazards, and assist in maintaining equipment. This position requires vigilance in recognizing potential risks, handling hazardous materials appropriately, and contributing to a safe working environment overall.

Candidates must be at least 18 years old and have authorization to work in the United States. While no supervisory experience is mandatory, familiarity with operating deli equipment such as slicers, ovens, scales, and knives is necessary. Strong interpersonal, motivational, and communication skills are essential to thrive in this role. The work environment involves physical demands including standing for extended periods, lifting, and working in variable temperature conditions.

Overall, this Deli Associate role offers a robust opportunity for those passionate about food service and customer engagement within a dynamic retail environment. The position promises growth potential for motivated individuals eager to contribute to a team-oriented and inclusive workplace by delivering excellence in product quality and customer service.

Job Requirements

  • must be 18 years of age
  • authorization to work in the United States or the ability to obtain the same
  • successful completion of pre-employment drug testing and background check
  • strong customer service skills
  • exceptional interpersonal, motivational and communication skills
  • operate deli equipment (e.g., slicer, oven, scale, knives, box cutter and pricing gun) according to company guidelines

Job Qualifications

  • high school diploma or GED
  • strong customer service skills
  • exceptional interpersonal, motivational and communication skills
  • ability to operate deli equipment such as slicer, oven, scale, knives, box cutter and pricing gun according to company guidelines
  • ability to work collaboratively in a team environment
  • basic knowledge of food safety and sanitation standards

Job Duties

  • creates an environment that enables customers to feel welcome, important and appreciated that will increase customer confidence and loyalty
  • delivers daily conditions that meet the company’s expectations for at shelf product availability, freshness, quality and value
  • offers product samples, answers product questions and offers customers assistance in finding or suggesting products
  • ensures customer requests and special orders are fulfilled
  • promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information
  • adheres to all local, state, and federal laws, and company guidelines
  • maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory
  • reviews/inspects products for quality and freshness and takes appropriate action with those items
  • prepares, packages, labels, and displays products for sale
  • utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink
  • ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy
  • ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained
  • adheres to all regulatory compliance requirements pertaining to food safety, USDA and Country of Origin Labeling (COOL), and Department of Agriculture (DOA)
  • executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access
  • reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management
  • notifies management of customer or employee accidents
  • reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud
  • ensures adherence to wage and hour policies and regulations
  • cultivates a culture of safety within the store
  • ensures self and all associates are working safely and have received necessary safety training
  • ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required
  • ensures equipment is in good repair
  • reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department
  • performs other job-related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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