
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
competitive base pay
Daily Pay
recognition programs
Discounted hotel rates
401(k) program
Paid Time Off
paid sick days
Employee Stock Purchase Program
Tuition Reimbursement Program
Learning and advancement opportunities
Job Description
Las Palmeras is a distinguished resort situated within a prime location, just a short walking distance from the Orange County Convention Center and adjacent to Universal's highly anticipated new theme park, Epic Universe. This renowned resort boasts 290 newly renovated units, offering guests a luxurious and comfortable stay with a focus on exceptional service and memorable vacation experiences. Las Palmeras has been recognized in Newsweek’s "Top Global 100 Most Loved Workplaces" list, a testament to its commitment to cultivating a workplace culture that prioritizes people, inclusivity, and employee satisfaction. The resort provides a vibrant and dynamic environment where team members are valued for their contributions and encouraged to grow professionally.
We are excited to offer an outstanding employment opportunity for passionate individuals to join our team as Deep Cleaning Attendants. This full-time role is pivotal in maintaining the resort’s high standards of cleanliness and guest satisfaction by delivering comprehensive and meticulous cleaning services across assigned units, offices, and public areas. As a Deep Cleaning Attendant, you will play a crucial role in ensuring that every aspect of the resort is pristine, inviting, and compliant with all hygiene and safety regulations including OSHA standards.
Your role will involve effective communication with dispatch, team members, and guests to foster a welcoming environment that enhances the overall guest experience. Working in a fast-paced and sometimes demanding setting, you will demonstrate flexibility by adapting to spontaneous requests and business needs. You will be responsible not only for cleaning but also for reporting maintenance issues, suspicious activities, and inventory management in collaboration with housekeeping management.
This position emphasizes the importance of professional conduct and teamwork as you interact with management, fellow team members, guests, owners, and members. The career path at Las Palmeras offers numerous advancement opportunities, supported by ongoing learning programs and tuition reimbursement. In addition, employees enjoy a comprehensive benefits package including competitive base pay, daily payment options, recognition programs, discounted hotel rates, a 401(k) with company match, paid time off, employee stock purchase programs, and much more.
Joining Las Palmeras means becoming part of a workplace that values diversity and equal opportunity, ensuring reasonable accommodations are provided for individuals with disabilities throughout the hiring process and employment. This role is ideal for candidates with cleaning experience in residential, office, or hotel settings, and a background in customer service. Prior experience within the hospitality industry is considered advantageous. Ultimately, the Deep Cleaning Attendant contributes significantly to the lasting satisfaction and cherished vacation memories of our guests, creating a fulfilling and rewarding career in a premier resort environment.
We are excited to offer an outstanding employment opportunity for passionate individuals to join our team as Deep Cleaning Attendants. This full-time role is pivotal in maintaining the resort’s high standards of cleanliness and guest satisfaction by delivering comprehensive and meticulous cleaning services across assigned units, offices, and public areas. As a Deep Cleaning Attendant, you will play a crucial role in ensuring that every aspect of the resort is pristine, inviting, and compliant with all hygiene and safety regulations including OSHA standards.
Your role will involve effective communication with dispatch, team members, and guests to foster a welcoming environment that enhances the overall guest experience. Working in a fast-paced and sometimes demanding setting, you will demonstrate flexibility by adapting to spontaneous requests and business needs. You will be responsible not only for cleaning but also for reporting maintenance issues, suspicious activities, and inventory management in collaboration with housekeeping management.
This position emphasizes the importance of professional conduct and teamwork as you interact with management, fellow team members, guests, owners, and members. The career path at Las Palmeras offers numerous advancement opportunities, supported by ongoing learning programs and tuition reimbursement. In addition, employees enjoy a comprehensive benefits package including competitive base pay, daily payment options, recognition programs, discounted hotel rates, a 401(k) with company match, paid time off, employee stock purchase programs, and much more.
Joining Las Palmeras means becoming part of a workplace that values diversity and equal opportunity, ensuring reasonable accommodations are provided for individuals with disabilities throughout the hiring process and employment. This role is ideal for candidates with cleaning experience in residential, office, or hotel settings, and a background in customer service. Prior experience within the hospitality industry is considered advantageous. Ultimately, the Deep Cleaning Attendant contributes significantly to the lasting satisfaction and cherished vacation memories of our guests, creating a fulfilling and rewarding career in a premier resort environment.
Job Requirements
- cleaning background to include homes, offices or hotels
- customer service or similar related experience
Job Qualifications
- cleaning background to include homes, offices or hotels
- customer service or similar related experience
- hospitality industry experience preferred
Job Duties
- friendly and effective communication with dispatch, team members, and guests to ensure the satisfaction of our guests and owners
- work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs
- follow company philosophies, policies, and procedures and communicate them to appropriate departments
- ensure resort follows all federal, state, and local laws, including OSHA
- clean all assigned units, offices and public areas in compliance with all standards of quality and efficiency and promptly turn in all lost and found items after being accurately tagged and identified
- report any maintenance problems, damage or missing items to proper housekeeping personnel
- report any suspicious activity to the Security department
- maintain cleanliness of carts and ensure supplies and equipment are in a neat and orderly appearance
- assist management in maintaining an accurate inventory of linen and supplies
- maintain compliance with both company policies and procedures
- maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and guests
- other duties and special project as assigned by housekeeping management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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