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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
competitive base pay
Daily Pay
recognition programs
Discounted hotel rates
401(k) program
Paid Time Off
paid sick days
Employee Stock Purchase Program
Tuition Reimbursement Program
Learning and advancement opportunities
Job Description
Las Palmeras is a distinguished resort situated within a prime location, just a short walking distance from the Orange County Convention Center and adjacent to Universal's highly anticipated new theme park, Epic Universe. This renowned resort boasts 290 newly renovated units, offering guests a luxurious and comfortable stay with a focus on exceptional service and memorable vacation experiences. Las Palmeras has been recognized in Newsweek’s "Top Global 100 Most Loved Workplaces" list, a testament to its commitment to cultivating a workplace culture that prioritizes people, inclusivity, and employee satisfaction. The resort provides a vibrant and dynamic environment where team members... Show More
Job Requirements
- cleaning background to include homes, offices or hotels
- customer service or similar related experience
Job Qualifications
- cleaning background to include homes, offices or hotels
- customer service or similar related experience
- hospitality industry experience preferred
Job Duties
- friendly and effective communication with dispatch, team members, and guests to ensure the satisfaction of our guests and owners
- work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs
- follow company philosophies, policies, and procedures and communicate them to appropriate departments
- ensure resort follows all federal, state, and local laws, including OSHA
- clean all assigned units, offices and public areas in compliance with all standards of quality and efficiency and promptly turn in all lost and found items after being accurately tagged and identified
- report any maintenance problems, damage or missing items to proper housekeeping personnel
- report any suspicious activity to the Security department
- maintain cleanliness of carts and ensure supplies and equipment are in a neat and orderly appearance
- assist management in maintaining an accurate inventory of linen and supplies
- maintain compliance with both company policies and procedures
- maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and guests
- other duties and special project as assigned by housekeeping management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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