Decatur - Customer Concierge - Full Time

We are a dynamic and customer-focused automotive dealership committed to providing exceptional service and support to our clients. Our establishment values professionalism, efficiency, and a warm, welcoming environment, ensuring every interaction reflects our dedication to quality and customer satisfaction. As a well-established company in the automotive sales and service industry, we pride ourselves on our ability to meet customer needs through knowledgeable and friendly assistance. Our team is composed of enthusiastic professionals who support our mission of delivering a seamless and enjoyable customer experience.

The role of Receptionist, also known as Customer Concierge, is a pivotal position within our organization. This role involves handling incoming telephone calls with a friendly and helpful demeanor, efficiently directing callers to the appropriate personnel. The Receptionist is responsible for gathering necessary information from each caller to ensure accurate and prompt service, which directly contributes to customer satisfaction. Additional responsibilities include logging missed calls, tracking sales-related calls, and taking messages when necessary. The ideal candidate must be comfortable with electronic communications, including sending and responding to emails and other digital correspondence. This is an excellent opportunity for individuals with experience in customer service, administrative, or clerical roles who are looking to further develop their career in a reputable automotive sales environment. The position offers a starting pay of $14 to $17 per hour, reflecting our commitment to fair compensation for skilled professionals. Our work environment fosters continuous learning and improvement, allowing the Customer Concierge to enhance their communication and computer skills while contributing positively to the dealership’s success.