Dealership Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $12.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid Time Off
Paid vacation

Job Description

Giles Automotive Group is a highly respected and leading automotive dealership in El Paso, Texas, known for delivering an exceptional customer experience across all facets of vehicle purchase, maintenance, and service. With a strong commitment to quality and community, Giles Automotive Group has earned a reputation that extends beyond just selling cars; they strive to improve the lives of employees, customers, and the broader community through their core mission. Established as a pillar of automotive service in the region, they focus on integrity, excellence, proactive responsibility, teamwork, and service as essential values that shape their workplace culture and customer interactions.

This full-time receptionist position at Volvo El Paso, part of Giles Automotive Group, offers a starting wage of $12 per hour with a structured Monday-Friday schedule from 8:30 a.m. to 6:00 p.m. The role is critical to the dealership’s continued mission of delivering award-winning customer service by serving as the first point of contact for customers. Acting as the 'director of first impressions,' the receptionist will be responsible for greeting clients warmly, answering telephone calls with a positive and professional demeanor, and helping direct visitors to the appropriate team members or departments. This position is designed for someone who is outgoing, bright, and enjoys helping the community with automotive needs.

The receptionist supports the operational flow by assisting with administrative duties including data entry and record keeping, which are fundamental to maintaining organized and effective office management. Supporting the sales, service, and parts departments when necessary enhances collaborative efforts within the dealership and contributes to overall customer satisfaction. The ideal candidate will exhibit a bubbly personality paired with exemplary communication and active listening skills to ensure customer needs are understood and met promptly.

Giles Automotive Group places a premium on its corporate culture that values integrity, excellence, proactive responsibility, teamwork, and service. These values guide the receptionist to embody honesty, continuous improvement, dependability, team spirit, and a strong desire to serve both customers and colleagues. The dealership offers not just a job but a meaningful career pathway designed to help individuals grow professionally and personally. Employees are encouraged to develop their strengths and pursue personal and professional goals within a supportive environment that values positive and progressive culture.

Benefits offered by Giles Automotive Group include comprehensive medical, dental, and vision insurance plans, along with a 401k retirement plan that includes annual matching contributions. Additional perks like paid time off and paid vacation further enhance the value of working at this well-established automotive group. This role enables individuals to join a reputable company with a commitment to equal employment opportunity, promoting a diverse and inclusive workplace free from discrimination and harassment.

If you are a motivated individual with a great attitude who thrives in a fast-paced customer service environment and wants to build a rewarding career in the automotive industry, this receptionist role at Giles Automotive Group is an excellent opportunity. Embark on a promising career path where you can make a positive impact on customers' experiences, contribute to a welcoming dealership environment, and grow within a company dedicated to your success and community engagement.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service
  • Preferred experience in automotive dealership environment
  • Strong interpersonal and communication skills
  • Ability to maintain professionalism under pressure
  • Ability to multitask in a fast-paced environment
  • Commitment to company core values

Job Qualifications

  • Customer service experience required
  • Dealership experience preferred
  • Strong communication and active listening skills
  • Ability to multitask effectively
  • Positive, outgoing and friendly personality
  • Professional appearance and mindset
  • Ability to understand and address customer needs

Job Duties

  • Greet customers and answer calls with positivity and a smile
  • Direct customers to the appropriate team members or departments
  • Assist with administrative tasks of data entry and record keeping
  • Support the sales, service and parts teams as needed
  • Maintain a professional appearance and friendly demeanor
  • Manage multiple tasks efficiently in a fast-paced environment
  • Uphold the core values of integrity, excellence, proactive responsibility, one team, and service

Job Criteria

Experience

Mid Level (3-7 years)


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