Dealership Guest Services Associate

DealerFLEX is a comprehensive automotive dealer solution provider specializing in staffing for various dealership operations. Established to streamline and enhance the efficiency of automotive dealerships, DealerFLEX offers expert full-service staffing solutions across service drives, valet services, detailing, washing, parts routes, pickup and delivery, and fleet operations. The company is known for its commitment to excellence, reliability, and professionalism, making it a top choice for automotive dealers seeking skilled personnel to maintain smooth dealership functions and superior customer experiences. Based in Cherry Hill, NJ, DealerFLEX partners with leading dealerships to deliver unparalleled service and operational support, ensuring every customer interaction is positive and professional.

As a Dealership Customer Service Associate at DealerFLEX, you will play a pivotal role as the initial point of contact for customers visiting the dealership. Your responsibilities will include warmly welcoming each guest, anticipating their needs, and facilitating a seamless vehicle flow within the dealership premises. This role requires someone who is not only personable and courteous but also highly organized and safety-conscious. You will be tasked with greeting guests professionally, assisting with their needs such as handling packages and doors, and ensuring their vehicles are parked and retrieved safely in accordance with company policies and traffic regulations. Maintaining a clean, safe work environment while strictly adhering to the company's ThinkSafe program and safety protocols will be crucial aspects of your daily routine.

The position demands punctuality, a professional appearance with a company-issued uniform, and the ability to manage dealership equipment securely, including cash handling, valet tickets, and keys. This role is perfect for individuals who thrive in a dynamic environment where customer service excellence is a priority. You will either work outdoors or indoors and will need to adapt to varying weather conditions, demonstrating flexibility and resilience. Physically, the job requires you to be active throughout your shifts, including walking, running, standing for long periods, handling objects, and occasionally bending or lifting up to 25 pounds.

Joining DealerFLEX means becoming part of a company that values growth, teamwork, and service excellence. It offers a supportive environment for employees looking to develop their skills within the automotive industry. If you possess a friendly personality, strong communication skills, and a dedication to outstanding service, this role provides an excellent opportunity to grow professionally while contributing to a top-tier customer experience at one of Cherry Hill’s premier automotive dealerships.