Dealership Guest Services

DealerFLEX is a premier provider of comprehensive automotive dealer solutions, specializing in full-service staffing for various dealership operations including service drives, valet, detail, wash, parts routes, pickup & delivery, and fleet management. Established with a commitment to excellence, DealerFLEX partners with automotive dealerships to enhance customer experiences and streamline dealership functions. With a reputation for professionalism and high-quality staffing services, DealerFLEX supports dealerships nationwide, ensuring that clients maintain smooth and efficient operations while exceeding customer expectations.

Located in Fort Lauderdale, FL, DealerFLEX is currently seeking a friendly and professional Dealership Guest Services Associate to become an integral part of a dynamic team at a premier automotive dealership in the area. This full-time position offers competitive pay, health insurance, and eligibility for a 401(k) plan after one year of employment. The role is perfect for individuals who have a passion for customer service and thrive in a fast-paced environment.

As a Dealership Guest Services Associate, you will serve as the first point of contact for customers visiting the dealership, playing a crucial role in creating a welcoming and positive first impression. Your main responsibilities will include greeting guests with professionalism and warmth, assisting customers by opening doors, carrying packages, and providing umbrellas when needed. Additionally, you will be responsible for safely parking and retrieving vehicles, maintaining an organized and hazard-free working area, and adhering strictly to all dealership and safety protocols, including the ThinkSafe program.

This position requires punctuality, a professional appearance, and a dedication to providing outstanding customer service. Your role will contribute significantly to the dealership’s overall customer experience goals by ensuring smooth vehicle flow and high satisfaction levels. The ideal candidate is detail-oriented, possesses strong communication skills, and upholds a positive attitude in all interactions.

Physical stamina is important for this role, as it involves standing, walking, running, bending, crouching, and repeatedly entering and exiting vehicles during shifts. Candidates must be able to lift or push up to 25 pounds and maintain focus in a busy, often outdoor work environment exposed to varying weather conditions such as heat, cold, rain, and wind. Compliance with all safety standards and careful handling of dealership property like keys and valet tickets are essential components of the job.

DealerFLEX is dedicated to career growth and offers opportunities for advancement within the company. Employees benefit from a dynamic work environment where professionalism, service excellence, and teamwork are valued and encouraged. If you are seeking a rewarding career opportunity with a company that invests in its employees and prioritizes customer service, consider joining DealerFLEX as a Dealership Guest Services Associate in Fort Lauderdale.