Dealership Customer Service Associate

DealerFLEX is a leading provider of comprehensive staffing solutions to the automotive dealership industry, specializing in full-service support that caters to various operational needs such as service drives, valet services, detailing, washing, parts routes, pickup and delivery, and fleet management. Operating with a commitment to professionalism, service excellence, and teamwork, DealerFLEX serves as a trusted partner for dealerships seeking to enhance their customer service experience and operational efficiency. With a strong presence in Marlton, NJ, DealerFLEX prides itself on fostering career growth and creating a dynamic work environment for its employees. The company emphasizes employee development, offering opportunities for advancement and competitive compensation packages for full-time staff, including health insurance and 401(k) plan eligibility after one year.

DealerFLEX is currently seeking a Customer Service Associate, known as a Dealership Service Greeter, to join their team at a premier automotive dealership in Marlton, NJ. This role is pivotal, as it involves being the first point of contact for customers visiting the dealership, setting the tone for a positive and welcoming experience. The ideal candidate will possess a passion for customer service and thrive in a fast-paced, dynamic environment. Responsibilities include warmly greeting guests, assisting with opening doors, handling packages or umbrellas, and ensuring the smooth flow of vehicles by parking and retrieving them safely in compliance with dealership safety standards. Maintaining a clean and hazard-free workspace, adhering to company safety protocols like the ThinkSafe program, and properly managing dealership property such as keys and valet tickets are also integral components of this position.

The Dealership Service Greeter must exhibit a professional appearance and positive attitude at all times, reliably arriving on time and in uniform to deliver outstanding service. This position requires strong communication skills and keen attention to detail to effectively support the dealership's customer experience goals. Physical demands include standing, walking, running, bending, crouching, and entering or exiting vehicles multiple times during a shift, as well as the ability to lift and push up to 25 pounds. Working conditions involve both indoor and outdoor settings with exposure to varying weather conditions including heat, cold, rain, and wind.

Employment with DealerFLEX offers a unique opportunity to be part of a company that values growth, team collaboration, and excellence in service. Candidates who are detail-oriented, customer-focused, and motivated to contribute to an engaging work environment are encouraged to apply. This role is perfect for those seeking to build a career in the automotive service sector while enjoying a supportive and professional workplace that recognizes and rewards dedication and performance.