Potbelly logo

Daytime Team Member

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.75 - $13.25
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
FSA and HSA with employer contribution
Commuter benefit Program
Retirement savings 401(k) with company match
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities

Job Description

Potbelly Sandwich Shop is a well-known national chain of neighborhood sandwich shops with over 400 locations across the United States. Established initially as a small antique store in 1977, Potbelly has evolved into a beloved brand recognized for its delicious toasty sandwiches and welcoming environment. The company is renowned for fostering positive vibes and offering great career opportunities in a fast-paced, friendly, and dynamic work setting. Potbelly is committed to creating an inclusive and respectful atmosphere where employees are valued for their unique perspectives and strengths, enhancing teamwork and customer service.

The role of a Potbelly Team Member is pivotal in maintaining the company’s high standards for customer satisfaction. This position is designed to fit within a daytime schedule, specifically for shifts between 8 am and 4 pm. Candidates are not required to be available throughout the entire time window but must have some availability during these hours. Potbelly Team Members serve as the primary customer contact, delivering fast, friendly, and efficient service while ensuring quality and consistency in every product served. Working at Potbelly means being part of a team that values great food, good vibes, and a commitment to a clean and inviting environment where customers can enjoy their lunch experience.

Earning between $12.75 and $13.25 per hour plus digital tips, this role offers competitive pay alongside many comprehensive benefits such as medical, dental, and vision insurance, paid parental leave, and retirement savings with company match. Employees also enjoy additional perks such as commuter benefits, flexible work schedules, career growth opportunities, and an employee discount program. Potbelly places a strong emphasis on employee well-being and development, making it not just a job but a rewarding career path in the hospitality industry.

As a Potbelly Associate, your responsibilities will include managing multiple workstations such as food preparation, cash handling, and front-of-house duties under the guidance of Shift Leaders or Managers. Compliance with health and safety standards is essential, including handling allergens and maintaining cleanliness of the workspace. Successful candidates will be friendly, customer service-oriented individuals who thrive in fast-paced environments, are effective communicators, and work well as part of a team. Knife skills are advantageous but not mandatory, and associates must be comfortable standing or walking for extended periods and lifting varying weights.

The company also requires all Illinois employees to obtain food safety certification within 30 days of employment to uphold its standards of food handling and safety. Potbelly embraces equal employment opportunities and ensures all hiring decisions are made without discrimination, promoting the best possible workplace diversity and inclusion.

This opportunity is perfect for those who enjoy engaging with customers, working collaboratively in a dynamic kitchen and dining environment, and are looking for flexible work hours that still provide a dependable income and vast benefits. From novices to those with experience in food service, Potbelly welcomes enthusiastic individuals who want to build a rewarding career in the food and hospitality industry while delighting customers with great food and good vibes.

Job Requirements

  • At least 16 years of age
  • availability within 8 am to 4 pm shift window
  • able to lift up to 10 pounds frequently and up to 50 pounds occasionally
  • able to stand/walk a minimum of 3 hours
  • Illinois employees must obtain food safety certification within 30 days of employment
  • ability to manage potential allergens such as peanut products, egg, dairy, gluten, soy, seafood and shellfish
  • comfortable working in a fast-paced environment
  • strong communication skills

Job Qualifications

  • Friendly and customer service oriented
  • strong written and verbal communication skills
  • able to handle the heat of the kitchen
  • team player
  • able to manage potential allergens
  • able to stand/walk a minimum of 3 hours or as needed
  • able to lift up to 10 pounds frequently and up to 50 pounds occasionally
  • at least 16 years of age
  • Illinois applicants must be food safety certified within 30 days of employment

Job Duties

  • Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a shift leader or manager
  • comply with health and safety standards for food, cleanliness and safety
  • restock food line, chips and cooler
  • prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
  • if 18 or older, use of the automatic slicer to prep food items
  • clean tables, counters, floors, bathrooms, kitchen and utensils
  • take out trash
  • operate cash register, handle, balance and follow all cash handling procedures
  • effectively handle customer complaints/issues
  • takes delivery/catering/pickup orders over the phone
  • other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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