
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.25 - $15.75
Work Schedule
Flexible
Day Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
retirement savings plan
Paid Time Off
employee discount
Flexible work schedule
Career growth opportunities
Job Description
Potbelly Sandwich Shop is a nationally recognized neighborhood sandwich shop that has evolved from a small antique store founded in 1977 to a beloved brand with over 400 locations across the United States. Known for its toasty sandwiches and welcoming atmosphere, Potbelly offers customers not just food but an experience filled with good vibes and genuine service. The company prides itself on the team behind its success, highlighting their friendly, passionate employees committed to delivering quality products and great customer interactions consistently. At Potbelly, employees are valued for their diverse backgrounds and perspectives, fostering a culture of inclusion, collaboration, and respect. This supportive environment contributes to the company’s reputation as a desirable place for career growth in the fast-casual dining industry.
The role of a Potbelly Team Member is crucial in providing customers with an exceptional lunch experience. This position is tailored for individuals who crave a fast-paced yet friendly work environment and who enjoy interacting with customers while working collaboratively with their team. Potbelly is currently hiring team members for day shifts specifically between 8am to 4pm, offering flexibility within that window. As a primary point of customer contact, the team member is responsible for delivering fast, friendly, and efficient service while maintaining the quality and consistency of Potbelly’s food offerings. Duties include preparing delicious sandwiches, salads, and other menu items; restocking supplies; handling cash transactions; and ensuring cleanliness and safety standards are met throughout the restaurant.
Employees in this role are not only expected to have strong communication skills and a customer-focused attitude, but also the ability to thrive in a lively, noisy atmosphere filled with music and customer traffic. Knife skills and the ability to handle food allergens responsibly are beneficial. Physical stamina is important, as team members will stand or walk for extended periods and must be able to lift items weighing up to 50 pounds occasionally. Applicants must be at least 16 years of age, and those in Illinois are required to obtain food safety certification within 30 days of employment.
Potbelly offers competitive pay ranging from $15.25 to $15.75 per hour plus digital tips, making this role financially rewarding in addition to personally fulfilling. The company also provides a rich benefits package, including medical, dental and vision insurance, paid parental leave, retirement savings plans with company match, flexible work schedules, and career advancement opportunities. This job presents a chance to join a community-oriented brand where employees are recognized as the key ingredient to success. Potbelly’s commitment to diversity, equity, and inclusion ensures a welcoming workplace for all.
In summary, the Potbelly Team Member role is an exciting opportunity for individuals who want to work in a popular fast-casual restaurant that values its people, offers growth, and rewards hard work. The job combines customer service, food preparation, and teamwork in a dynamic setting designed to make lunch enjoyable for both customers and employees alike. If you are a motivated, friendly individual looking for a daytime shift position with a thriving company and a comprehensive benefits package, Potbelly Sandwich Shop is eager to welcome you to its team.
The role of a Potbelly Team Member is crucial in providing customers with an exceptional lunch experience. This position is tailored for individuals who crave a fast-paced yet friendly work environment and who enjoy interacting with customers while working collaboratively with their team. Potbelly is currently hiring team members for day shifts specifically between 8am to 4pm, offering flexibility within that window. As a primary point of customer contact, the team member is responsible for delivering fast, friendly, and efficient service while maintaining the quality and consistency of Potbelly’s food offerings. Duties include preparing delicious sandwiches, salads, and other menu items; restocking supplies; handling cash transactions; and ensuring cleanliness and safety standards are met throughout the restaurant.
Employees in this role are not only expected to have strong communication skills and a customer-focused attitude, but also the ability to thrive in a lively, noisy atmosphere filled with music and customer traffic. Knife skills and the ability to handle food allergens responsibly are beneficial. Physical stamina is important, as team members will stand or walk for extended periods and must be able to lift items weighing up to 50 pounds occasionally. Applicants must be at least 16 years of age, and those in Illinois are required to obtain food safety certification within 30 days of employment.
Potbelly offers competitive pay ranging from $15.25 to $15.75 per hour plus digital tips, making this role financially rewarding in addition to personally fulfilling. The company also provides a rich benefits package, including medical, dental and vision insurance, paid parental leave, retirement savings plans with company match, flexible work schedules, and career advancement opportunities. This job presents a chance to join a community-oriented brand where employees are recognized as the key ingredient to success. Potbelly’s commitment to diversity, equity, and inclusion ensures a welcoming workplace for all.
In summary, the Potbelly Team Member role is an exciting opportunity for individuals who want to work in a popular fast-casual restaurant that values its people, offers growth, and rewards hard work. The job combines customer service, food preparation, and teamwork in a dynamic setting designed to make lunch enjoyable for both customers and employees alike. If you are a motivated, friendly individual looking for a daytime shift position with a thriving company and a comprehensive benefits package, Potbelly Sandwich Shop is eager to welcome you to its team.
Job Requirements
- at least 16 years of age
- able to stand or walk a minimum of 3 hours or as needed
- able to lift up to 10 pounds frequently and up to 50 pounds occasionally
- comply with Illinois food safety certification requirements if applicable
Job Qualifications
- friendly and customer service oriented
- strong written and verbal communication skills
- ability to handle the heat of the kitchen knife skills are a plus
- ability to work in a fast-paced environment
- team player
- ability to manage potential allergens peanut products egg dairy gluten soy seafood and shellfish
- minimum age of 16 years
Job Duties
- work multiple stations load dress shakes cash prep front as directed by a shift leader or manager
- comply with health and safety standards for food cleanliness and safety
- restock food line chips and cooler
- prepare quality finished products sandwiches salads soups cookies ice cream etc efficiently
- if 18 or older use of the automatic slicer to prep food items
- clean tables counters floors bathrooms kitchen and utensils take out trash
- operate cash register handle balance and follow all cash handling procedures
- effectively handle customer complaints issues
- take delivery catering pickup orders over the phone
- others duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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