TJX Companies logo

Daytime Salesfloor Associate

Philadelphia, PA, USA|Remote, Onsite

Job Overview

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Compensation

Hourly
Range $13.75 - $14.25
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Work Schedule

Standard Hours
Flexible
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Benefits

associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance

Job Description

TJX Companies is a Fortune 100 company recognized as the world's leading off-price retailer operating across multiple brands, including HomeGoods, TJ Maxx, Marshalls, and TK Maxx. With a vibrant team culture that embraces diversity, fosters collaboration, and prioritizes employee development, TJX Companies offers employees abundant opportunities to grow their careers and make a meaningful impact. The company operates through four global Home Offices, extensive Distribution Centers, and numerous Retail Stores across the United States and internationally. Known for its commitment to inclusive hiring practices and reasonable accommodations, TJX fosters a positive and supportive work environment where all associates can thrive.

The role at the USA HomeGoods Store located in Montgomery Township, Pennsylvania, is a key position responsible for delivering an exceptional customer experience that reflects TJX’s customer first philosophy. This role requires engaging and interacting with customers to ensure satisfaction and maintain high operational standards that include merchandise presentation, store cleanliness, and loss prevention. The position offers a starting pay range of $13.75 to $14.25 per hour, with actual pay determined by skills, qualifications, and experience. As a member of the HomeGoods team, you will support the store’s positive culture through honesty, integrity, and respect while learning about retail operations in a dynamic environment. The role is designed for growth, with opportunities to be cross-trained in multiple areas of the store to meet business needs.

This position’s responsibilities include ringing customer purchases accurately, promoting credit and loyalty programs, processing and preparing merchandise for the sales floor according to company standards, and participating in store recovery and maintenance to ensure a clean and organized environment. Associates are also tasked with helping to meet store shrink reduction goals and maintaining safety awareness. The role emphasizes effective communication, multi-tasking, and the ability to adapt to changes in direction or unexpected situations.

TJX Companies values associates who possess strong customer service capabilities, organizational skills, and attention to detail. Retail customer experience is preferred but not mandatory, as training will be provided to support your success. The position requires the ability to lift heavy objects, though reasonable accommodations are available. With a flexible schedule to support the needs of the business, this role is ideal for individuals eager to contribute to a team-focused, customer-centric retail environment while developing skills that will support long-term career growth.

Job Requirements

  • High school diploma or equivalent
  • previous retail or customer service experience preferred
  • ability to work flexible hours including weekends and holidays
  • strong communication skills
  • basic math skills for cash handling
  • physical ability to lift heavy items
  • willingness to learn and adapt
  • ability to stand for extended periods
  • adherence to company policies and procedures

Job Qualifications

  • Possesses excellent customer service skills
  • able to work a flexible schedule to support business needs
  • possesses strong communication and organizational skills with attention to detail
  • capable of multi-tasking
  • able to respond appropriately to changes in direction or unexpected situations
  • capable of lifting heavy objects with or without reasonable accommodation
  • works effectively with peers and supervisors
  • retail customer experience preferred

Job Duties

  • Role models established customer experience practices with internal and external customers
  • supports and embodies a positive store culture through honesty, integrity, and respect
  • accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • promotes credit and loyalty programs
  • maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • initiates and participates in store recovery as needed throughout the day

Job Criteria

Experience

No experience required


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