The Bozzuto Group logo

Daytime Concierge (7am-3pm)

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $48,000.00 - $52,000.00
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Work Schedule

Day Shifts
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Benefits

competitive compensation
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Tuition Reimbursement

Job Description

Bozzuto is a leading real estate company known for designing, building, managing, and maintaining one-of-a-kind residential communities. With a deep commitment to doing good for those around us, Bozzuto thrives on fostering extraordinary experiences for clients, residents, and team members alike. The company embraces a culture guided by core values such as concern, creativity, passion, and the pursuit of perfection. These principles inspire the team to unlock their full potential and create welcoming, inclusive environments where teamwork and community spirit flourish. Bozzuto’s commitment extends beyond just real estate operations; the company prioritizes well-being, professional growth, and a supportive workplace for all its team members.

The role of Resident Concierge at Bozzuto is a vital position that serves as the first point of contact for residents and prospects. This role is essential in setting the tone for the community by creating lasting first impressions and nurturing positive relationships throughout the resident experience. The Resident Concierge is responsible for personalizing interactions, engaging residents through meaningful events, managing community communications, and ensuring a safe and welcoming environment. Working Monday through Friday, from 7am to 3pm, the individual in this position must be adept at solving problems, organizing front desk functions, and supporting the vibrant life of the community through social media and brand loyalty initiatives.

With a salary range of $48,000 to $52,000 USD, this position is eligible for bonus opportunities and offers a comprehensive benefits package that highlights competitive compensation, health and wellness coverage including medical, dental, and vision insurance, paid leave, retirement planning with a 401k program and company match, tuition reimbursement, and access to diverse employee resource groups. The Resident Concierge role is perfectly suited for a professional with 2 or more years of experience in hospitality, retail, travel, or hotel environments who possesses excellent communication skills, a professional demeanor, and strong customer service orientation. The ability to multitask, anticipate needs, and lift packages up to 25 pounds are important to successfully fulfilling this role. Ultimately, this role offers a dynamic environment where one’s passion for creating community and exceptional resident experiences can thrive under the larger mission and values of Bozzuto.

Job Requirements

  • 2+ years experience in a hospitality, retail, travel or hotel environment
  • outstanding communication skills, both written and verbal
  • a sharp professional appearance
  • competent with various software, apps and computer programs
  • an eye for detail and a knack for anticipating a customer’s needs
  • a customer-focused mentality
  • ability to lift up to 25 pounds

Job Qualifications

  • 2+ years experience in a hospitality, retail, travel or hotel environment
  • outstanding communication skills, both written and verbal
  • a sharp professional appearance
  • competent with various software, apps and computer programs
  • an eye for detail and a knack for anticipating a customer’s needs
  • a customer-focused mentality
  • ability to lift up to 25 pounds

Job Duties

  • solving problems and providing timely assistance to residents and prospects with care
  • event planning - executing meaningful events and activities that engage residents and foster a sense of community
  • building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
  • generating awareness, interest and excitement via social media
  • encouraging happy customers to share the love by writing reviews on social networking sites
  • obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
  • working weekends or evenings depending on the shift

Job Criteria

Experience

Mid Level (3-7 years)


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