Daytime Cashier/Sales Floor

The Michaels Companies Inc. is a leading retail destination that fuels the joy of creativity and celebration across North America. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores in 49 states and Canada, as well as a comprehensive online presence through Michaels.com and Michaels.ca. Renowned as the best place for all things creative, Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise. The company is dedicated to supporting its customers' artistic passions and creative projects by offering a wide variety of art and craft supplies, framing products, and creative inspiration. Committed to diversity and inclusion, Michaels prioritizes the wellbeing of its team members by providing extensive benefits, including health insurance, paid time off, tuition assistance, and generous employee discounts.

The Store Team Member position at Michaels in Appleton, WI, is an integral role within this vibrant retail environment. This role focuses on delivering friendly, knowledgeable customer service while assisting customers in finding products, offering solutions, and ensuring a fast and efficient checkout experience. Team Members are responsible for maintaining excellent store recovery standards, participating in merchandise stocking, truck unloading, and organizing the sales floor in alignment with brand promises. This position plays a crucial part in supporting the omni-channel experience by facilitating processes such as Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS), ensuring customers receive seamless service across all shopping methods.

In this role, Team Members will also engage customers in the Rewards program and Private Label Credit Card enrollments, provide education about the Voice of Customer (VOC) survey, and uphold company policies related to safety, shrink management, and standard operating procedures. A key component of the job includes cross-training in Custom Framing selling and production, enhancing the ability to support specialized customer requests. The position requires physical stamina to stand for long periods, perform regular lifting and bending, and safely handle merchandise using ladders or similar equipment. Working hours may vary and include nights, weekends, and early mornings, reflecting the dynamic nature of retail operations.

Michaels is committed to equal opportunity employment and inclusive hiring practices, welcoming all qualified individuals. Reasonable accommodations are available to ensure that all team members can perform their job functions effectively. This role offers an exciting opportunity to be part of a passionate, creative community that values respect, positivity, and collaboration. Those who join Michaels will help bring creativity to life and contribute to a welcoming shopping experience that inspires customers to celebrate their creative journeys.