Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $21.75
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Professional Development
safety training
equal opportunity employment
Job Description
SBM Management Services, LP is a reputable company specializing in comprehensive property management solutions. Known for its commitment to high standards of cleanliness, safety, and customer service, SBM provides services to a variety of commercial properties ensuring optimal operational performance and tenant satisfaction. SBM is dedicated to creating excellent work environments through sustainable practices and embraces diversity and equal employment opportunities across all its offices.
The Day Porter / Customer Service Representative role at SBM is a crucial position responsible for maintaining the cleanliness and sanitation of assigned areas, which directly enhances the overall environment for customers, tenants, and employees. This position ensures that all spaces are hygienic, safe, and professional, representing the company's dedication to excellent customer experience and operational excellence. This full-time role involves performing janitorial duties, operating motorized cleaning equipment, and following daily work schedules to uphold the quality of SBM's managed properties.
Employees in this role collaborate closely with team members and supervisors to address any incidents or hazardous conditions, maintaining compliance with safety protocols and company policies. The position requires a blend of hands-on cleaning expertise and excellent communication skills to interact professionally with supervisors, coworkers, and customers. This role is pivotal in supporting shift leads and filling in during staff shortages, showcasing flexibility and teamwork within a dynamic working environment. The ideal candidate will be diligent, safety-conscious, and possess a strong understanding of cleaning procedures, chemicals, and equipment maintenance. Additionally, the role demands the ability to perform repetitive tasks and maintain a clean and organized work area consistently.
This position accommodates individuals with a proactive attitude who can independently take direction and are committed to supporting the company's mission to deliver outstanding customer service and operational efficiency across all managed properties. SBM Management Services offers comprehensive benefits and equal employment opportunities, catering to a diverse workforce committed to professional growth and sustainable property management solutions. The company fosters an inclusive workplace culture that values integrity, professionalism, and service excellence. Candidates interested in joining SBM as a Day Porter / Customer Service Representative should have a passion for maintaining impeccable environments and contributing positively to customer satisfaction and safety.
The Day Porter / Customer Service Representative role at SBM is a crucial position responsible for maintaining the cleanliness and sanitation of assigned areas, which directly enhances the overall environment for customers, tenants, and employees. This position ensures that all spaces are hygienic, safe, and professional, representing the company's dedication to excellent customer experience and operational excellence. This full-time role involves performing janitorial duties, operating motorized cleaning equipment, and following daily work schedules to uphold the quality of SBM's managed properties.
Employees in this role collaborate closely with team members and supervisors to address any incidents or hazardous conditions, maintaining compliance with safety protocols and company policies. The position requires a blend of hands-on cleaning expertise and excellent communication skills to interact professionally with supervisors, coworkers, and customers. This role is pivotal in supporting shift leads and filling in during staff shortages, showcasing flexibility and teamwork within a dynamic working environment. The ideal candidate will be diligent, safety-conscious, and possess a strong understanding of cleaning procedures, chemicals, and equipment maintenance. Additionally, the role demands the ability to perform repetitive tasks and maintain a clean and organized work area consistently.
This position accommodates individuals with a proactive attitude who can independently take direction and are committed to supporting the company's mission to deliver outstanding customer service and operational efficiency across all managed properties. SBM Management Services offers comprehensive benefits and equal employment opportunities, catering to a diverse workforce committed to professional growth and sustainable property management solutions. The company fosters an inclusive workplace culture that values integrity, professionalism, and service excellence. Candidates interested in joining SBM as a Day Porter / Customer Service Representative should have a passion for maintaining impeccable environments and contributing positively to customer satisfaction and safety.
Job Requirements
- No specific education requirement
- 3-6 months training or experience preferred
- valid driver's license may be required
- completion of all safety and task training certification
- forklift certification may be required
- ability to lift and/or move up to 35 pounds
Job Qualifications
- No specific education requirement
- 3-6 months training or experience preferred
- valid driver's license may be required
- completion of all safety and task training certification
- forklift certification may be required
- bilingual a plus
- ability to read and interpret instructions, procedures, manuals, and other documents
- strong verbal and written communication skills
- knowledge of cleaning methods and equipment
- knowledge of upkeep and care of cleaning equipment
- knowledge of cleaning compounds and chemicals and their safe, efficient use
Job Duties
- Perform janitorial duties
- perform all duties listed on the daily schedule
- operate motorized cleaning equipment
- maintain daily upkeep of assigned area
- report incidents and hazardous conditions to supervisor
- comply with safety rules, policies, and procedures
- perform work assignments in a team with other employees
- perform repetitive tasks
- maintain clean work area
- follow all protocols, company procedures, policies, and rules
- take direction and respond to supervision
- talk with lead, supervisor, co-workers, managers, and customers in a professional manner
- fill in during staff shortage
- support shift lead in completing punch-list items
- use proper personal protective equipment
- present a professional appearance and conduct
- understand customer service and satisfaction
- understand reporting systems and of the environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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