Day Porter (AM Shift, Full-Time)

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $14.00 - $17.50
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Work Schedule

Standard Hours
Day Shifts
Weekend Shifts
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Benefits

Competitive hourly pay
performance-based bonuses
medical benefits
401k
Paid Time Off
Consistent work schedule
opportunities for career growth

Job Description

The Facilities Group Hawaii (TFG HI) is a well-established company formed by the merger of two local businesses with a rich legacy of providing premier facilities maintenance services across Hawaii for over 50 years. This company specializes in comprehensive commercial building maintenance and cleaning services that cater to a wide range of industries including office suites, large professional buildings, educational institutions, medical facilities, and financial institutions. Their expertise encompasses a variety of critical services such as daily janitorial care, carpet cleaning, floor stripping and coating, pressure washing, sanitizing, alongside building maintenance and repair tasks. Over the years, TFG HI has earned a solid reputation for quality service delivery, reliability, and customer satisfaction, making it a trusted partner for businesses across the island.

The role of a Day Porter at TFG HI is integral to the company's operational success and customer relations. Day Porters serve a vital function that extends beyond simple cleaning duties; they act as direct representatives of TFG HI to its diverse client base, playing an essential role in maintaining the professional appearance and cleanliness of client properties. These include everything from individual office spaces to larger, more complex establishments. The Day Porter position demands a reliable, hardworking, and self-motivated individual who upholds high standards of customer satisfaction and possesses excellent problem-solving capabilities. This role requires a multifaceted skillset and a commitment to excellence because porters are instrumental in shaping how businesses are perceived by their employees, visitors, and clients.

Position holders will enjoy a competitive hourly wage with potential opportunities for performance-based bonuses, reflecting the company's recognition of dedication and hard work. Employees will be scheduled consistently at a single location, facilitating a stable working environment and fostering familiarity with client premises. Furthermore, TFG HI is committed to employee growth, offering opportunities for career progression within the company's operational framework. The working schedule mostly spans Monday through Saturday from 7 am to 3 pm, providing a structured and balanced workday.

A prospective Day Porter must be adaptable to work up to 40 hours each week, including the ability to maintain the cleanliness of office suites, restrooms, and both indoor and outdoor common areas. This includes proficient use and understanding of appropriate cleaning methods and products consistent with industry standards and company procedures. Reliability, efficiency, and a strong service-orientation ethos are critical traits, along with professionalism, integrity, and the ability to follow set processes and protocols precisely. Furthermore, they must be able to communicate effectively with clients and colleagues alike, promoting teamwork and positive client experiences throughout their day-to-day responsibilities. Physical requirements include the ability to lift up to 25 pounds comfortably and to perform various physical tasks such as walking, standing, sweeping, mopping, and vacuuming for long durations.

TFG HI embraces diversity and inclusion as core values of their corporate culture. They offer equal employment opportunities regardless of race, age, gender, religion, national origin, disability, or any other protected status. They also provide reasonable accommodations for applicants or employees with disabilities or pregnancy-related conditions in compliance with relevant laws. This respectful and inclusive environment reflects TFG HI's commitment to valuing individuals and fostering a workplace where all employees can contribute to their fullest potential and thrive. The company requires a successful background check prior to hiring, emphasizing safety and trust as cornerstones of its workforce.

Job Requirements

  • Ability to lift 25 pounds comfortably
  • Ability to walk, stand, push, pull, reach, stoop, stretch, bend, sweep, wipe, mop, and vacuum for extended periods of time
  • Flexibility to work up to 40 hours per week
  • Willingness to work nights and weekends
  • Reliable and punctual
  • Passing a criminal background check
  • High school education or equivalent
  • Basic English proficiency
  • Effective communication skills

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous janitorial or housekeeping experience preferred but not required
  • Basic English proficiency
  • Strong prioritization and time management skills
  • Clear and effective communication skills
  • Ability to follow instructions and apply common sense
  • Self-starter with organizational skills
  • Commitment to service excellence

Job Duties

  • Maintain cleanliness of office suites, restrooms, and common areas
  • Use appropriate cleaning products and methods effectively
  • Provide reliable and efficient service
  • Demonstrate professionalism and high integrity
  • Communicate effectively with customers and coworkers
  • Follow specific TFG HI processes
  • Assist in maintaining positive client impressions

Job Criteria

Experience

Entry Level (1-2 years)


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