Day Porter

SBM Management Services, LP is a respected leader in the facility management industry, renowned for its dedication to creating clean, safe, and welcoming environments for clients and their customers. As a full-service custodial and facilities management company, SBM prides itself on delivering exceptional service through innovative employee programs, a supportive management structure, and extensive career advancement opportunities. With a commitment to fostering professional and personal growth, SBM Management maintains a turnover rate one-fourth of the national average, highlighting its dedication to employee satisfaction and retention. The company’s core values of teamwork, integrity, and compassion shape a positive workplace culture where employees are recognized and rewarded for their hard work.

SBM Management is currently seeking a dependable and hardworking Custodian/Customer Service Representative (CSR) to join their growing team. This is a regular full-time position offering competitive compensation in the range of $17.81 to $18.81 per hour. The Custodian/CSR will play a critical role in maintaining cleanliness, safety, and order within client facilities, ensuring that both the physical environment and customer interactions meet SBM’s high standards.

The role involves a variety of responsibilities, including floor care such as vacuuming, mopping, and carpet spotting; surface care duties like dusting, sanitizing, window and mirror cleaning, and polishing metal and wood surfaces; as well as waste removal and light maintenance tasks such as replacing light bulbs and restocking supplies. The Custodian/CSR must adhere strictly to safety rules, company policies, and operational procedures, demonstrating sound judgment with potential safety hazards and reporting systems.

A successful candidate will possess strong communication and teamwork skills, capable of coordinating effectively with co-workers, supervisors, and customers. The CSR must be able to understand and follow detailed oral and written instructions, explain job-related data, and aid in training peers when needed. This multifaceted role requires someone adaptable who can manage cleaning tasks between events, assist janitorial staff with restocking, maintain restrooms and break rooms, clean elevators and upholstered furniture, and organize janitorial closets. The position demands a professional appearance and conduct at all times, emphasizing SBM’s commitment to quality and customer satisfaction.

Candidates should have reliable transportation and possess a valid driver’s license if operating personal or company vehicles during business hours, along with proof of vehicle registration and insurance. While less than a high school education is acceptable with related experience or training, candidates should have basic literacy and numeracy skills suitable to perform job functions effectively. Bilingual abilities represent a plus but are not mandatory.

Working hours for this role are Monday through Friday, 9:00 am to 5:30 pm, supporting a standard full-time schedule that promotes work-life balance. SBM Management fosters an inclusive work environment and is proud to be an equal opportunity employer, ensuring fair treatment and opportunity regardless of race, gender, religion, national origin, sexual orientation, disability, veteran status, or any other legally protected status. Joining SBM Management means becoming part of a valued team where your contributions make a meaningful impact on workplace excellence and customer satisfaction.