Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $15.50
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Disability insurance

Job Description

SBM Management Services, LP is a reputable company known for providing professional property management and maintenance services. With multiple affiliates, SBM is committed to maintaining high standards in cleanliness, safety, and customer satisfaction across the properties it manages. The company prides itself on fostering a positive work environment that emphasizes equal opportunity, inclusivity, and support for all employees, regardless of their background or identity. This approach to workforce management ensures that each team member feels valued and empowered to contribute meaningfully to SBM's goals and client satisfaction.

SBM is currently hiring for the position of Day Porter, also classified as a Customer Service Representative, to join their dedicated team. This role primarily focuses on maintaining the cleanliness and sanitation of assigned areas within managed facilities. The position offers competitive compensation at $15.50 per hour and requires working shifts from 6:00 AM to 2:30 PM. The Day Porter plays a critical role in ensuring a clean, safe, and welcoming environment for both employees and visitors by performing various janitorial and maintenance tasks.

The Day Porter's responsibilities are extensive and demand a high level of attention to detail, teamwork, and adherence to safety protocols. The individual in this role will execute daily janitorial duties, operate motorized cleaning equipment, and maintain the general upkeep of facility areas. Reporting any incidents or hazardous conditions promptly to supervisors is a vital part of the job to maintain safety compliance. The role involves working collaboratively with other employees to ensure efficiency and comprehensive coverage during shifts, including stepping in during staff shortages when necessary. A significant component of this job is to follow all company policies and procedures while maintaining a professional appearance and attitude to enhance the company's customer service reputation.

Beyond the physical duties, the Day Porter must also engage professionally with leads, supervisors, co-workers, managers, and customers, demonstrating excellent communication skills. An understanding of customer satisfaction principles and efficient reporting systems is crucial for success in this position. While the job does not include supervisory responsibilities, it requires strong self-management skills and the ability to take directions effectively. The role also expects employees to be safety-conscious, using proper personal protective equipment and following all safety rules diligently.

The ideal candidate will possess some prior experience or training in cleaning and facility maintenance, with preferences for those who have completed safety and task training certifications. Forklift certification may also be required. Bilingual abilities and strong verbal and written communication skills are considered advantageous, as they contribute to better teamwork and client interaction. Employees must be physically capable of performing job tasks, including sitting, talking, listening, and lifting or moving items up to 35 pounds. SBM offers comprehensive benefit packages, details of which are available on their official careers website. Committed to equality, SBM ensures a diverse and supportive workplace environment that upholds the dignity and value of all employees, making it a desirable and responsible employer in the property management sector.

Job Requirements

  • no specific education requirement
  • 3-6 months training or experience preferred
  • or equivalent combination of education and experience
  • may be required to have a valid driver's license
  • completed all safety and task training certification
  • may be required to be forklift certified

Job Qualifications

  • no specific education requirement
  • 3-6 months training or experience preferred
  • or equivalent combination of education and experience
  • may be required to have a valid driver's license
  • completed all safety and task training certification
  • may be required to be forklift certified
  • bilingual a plus
  • ability to read and interpret instructions, procedures, manuals, and other documents
  • strong verbal and written communication skills
  • knowledge of cleaning methods and equipment
  • knowledge of the upkeep and care of cleaning equipment
  • knowledge of cleaning compounds and chemicals, and their safe, efficient use

Job Duties

  • perform janitorial duties
  • perform all duties listed on the daily schedule
  • operate motorized cleaning equipment
  • maintain daily upkeep of assigned area
  • report incidents and hazardous conditions to supervisor
  • comply with safety rules, policies, and procedures
  • perform work assignments in a team with other employees

Job Criteria

Experience

Entry Level (1-2 years)


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