Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $14.50 - $15.50
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
Career advancement opportunities
supportive management
Employee programs
Job Description
SBM Management Services, LP is a leading company within the facilities management industry known for its comprehensive and innovative approach to custodial and other support services. The company prides itself on fostering a workplace environment that emphasizes teamwork, integrity, and compassion. SBM Management Services is renowned for its employee-centered programs that provide extensive career advancement opportunities and supportive management. This environment contributes to an impressively low employee turnover rate, a quarter of the national average, highlighting its commitment to employee satisfaction and growth.
As SBM Management Services continues to expand, it is seeking a dedicated and reliable Custodian/Customer Service Representative (CSR) to join its team. The position offers a unique opportunity for individuals who are hardworking, dependable, and motivated to contribute to maintaining high standards of cleanliness and customer satisfaction. This dual-role positions the individual both as an essential custodial staff member and a frontline customer service representative, responsible for maintaining and enhancing the facility’s environment while providing excellent service to clients and colleagues alike.
The Custodian/CSR is tasked with a variety of responsibilities that blend traditional custodial work with customer service duties. The ideal candidate must be adept at working effectively with other team members and customers, demonstrating strong communication skills and the ability to follow explicit oral and written instructions. Good judgment and decision-making are crucial, as the role sometimes involves explaining processes and training new colleagues. The position demands an individual who can manage multiple tasks efficiently, from floor and surface care to light maintenance and waste disposal, all while maintaining a professional appearance and demeanor.
This role is particularly well-suited for those who have a keen eye for detail, a commitment to safety protocols, and a proactive attitude towards maintaining cleanliness and customer satisfaction. The working shift is Monday through Friday from 2:30 pm to 11:00 pm, offering a structured schedule for individuals seeking steady employment within the custodial services field. Compensation is competitive, ranging from $14.50 to $15.50 per hour, reflecting the company’s commitment to fair pay.
SBM Management Services’ commitment to equal opportunity employment adds a layer of inclusivity and diversity to its workplace culture. The company values applicants from all backgrounds and pledges a nondiscriminatory hiring process. This inclusive environment not only enriches the workplace culture but also enables a diverse team to thrive and contribute across multiple sectors and client needs.
Overall, this Custodian/CSR role at SBM Management Services represents an excellent career opportunity for individuals who are looking to grow professionally in the facilities management field. The company’s supportive policies, competitive pay, structured work hours, and comprehensive duties provide a fulfilling work environment that supports personal and professional development. Those who join the team are joining a reputable organization known for its stability, respect for employee contributions, and active investment in workforce satisfaction and advancement.
As SBM Management Services continues to expand, it is seeking a dedicated and reliable Custodian/Customer Service Representative (CSR) to join its team. The position offers a unique opportunity for individuals who are hardworking, dependable, and motivated to contribute to maintaining high standards of cleanliness and customer satisfaction. This dual-role positions the individual both as an essential custodial staff member and a frontline customer service representative, responsible for maintaining and enhancing the facility’s environment while providing excellent service to clients and colleagues alike.
The Custodian/CSR is tasked with a variety of responsibilities that blend traditional custodial work with customer service duties. The ideal candidate must be adept at working effectively with other team members and customers, demonstrating strong communication skills and the ability to follow explicit oral and written instructions. Good judgment and decision-making are crucial, as the role sometimes involves explaining processes and training new colleagues. The position demands an individual who can manage multiple tasks efficiently, from floor and surface care to light maintenance and waste disposal, all while maintaining a professional appearance and demeanor.
This role is particularly well-suited for those who have a keen eye for detail, a commitment to safety protocols, and a proactive attitude towards maintaining cleanliness and customer satisfaction. The working shift is Monday through Friday from 2:30 pm to 11:00 pm, offering a structured schedule for individuals seeking steady employment within the custodial services field. Compensation is competitive, ranging from $14.50 to $15.50 per hour, reflecting the company’s commitment to fair pay.
SBM Management Services’ commitment to equal opportunity employment adds a layer of inclusivity and diversity to its workplace culture. The company values applicants from all backgrounds and pledges a nondiscriminatory hiring process. This inclusive environment not only enriches the workplace culture but also enables a diverse team to thrive and contribute across multiple sectors and client needs.
Overall, this Custodian/CSR role at SBM Management Services represents an excellent career opportunity for individuals who are looking to grow professionally in the facilities management field. The company’s supportive policies, competitive pay, structured work hours, and comprehensive duties provide a fulfilling work environment that supports personal and professional development. Those who join the team are joining a reputable organization known for its stability, respect for employee contributions, and active investment in workforce satisfaction and advancement.
Job Requirements
- Must have reliable transportation
- Less than high school education or one month related experience or training or equivalent combination of education and experience
- Ability to read 2-3 syllable words and recognize similarities and differences between words and series of numbers
- Ability to print clearly and speak simple sentences
- Ability to communicate effectively with co-workers, supervisors, managers, and customers
- Knowledge of basic arithmetic including adding, subtracting, multiplying, and dividing
- Knowledge of American measurements of money, weight, size, length, shapes, distance and common measurements
- Possession of a valid driver's license if operating a vehicle for business
- Proof of vehicle registration and insurance if driving
- Willingness to comply with safety rules and use personal protective equipment
- Ability to work Monday through Friday 2:30pm to 11:00pm shift
- Demonstrated good judgement and decision-making skills
- Dependability and professionalism
- Ability to follow oral and written instructions
Job Qualifications
- Must have reliable transportation
- Less than high school education or up to one-month related experience or training or equivalent combination of education and experience
- Ability to read 2-3 syllable words and recognize similarities and differences between words and series of numbers
- Ability to print clearly and speak simple sentences
- Ability to communicate effectively with co-workers, supervisors, managers, and customers
- Ability to add and subtract two-digit numbers and to multiply and divide by 10s and 100s
- Knowledge of American measures of money, weight, size, length, shapes, distance and common measures such as cups, pints, quarts, gallons
- Required to have a valid driver's license if driving own or company vehicle during business times
- Bilingualism is a plus, not required
Job Duties
- Floor care including vacuuming, mopping, carpet spotting
- Surface care including dusting, sanitizing, cleaning glass, mirrors, windows, polishing metal and wood, cleaning blinds and draperies
- Waste removal including emptying trash and recycling bins, transporting waste to disposal areas
- Performing light maintenance such as replacing light bulbs and restocking supplies
- Complying with safety rules, policies, and procedures
- Following all company protocols and procedures
- Taking direction and responding to supervision
- Using proper personal protective equipment
- Presenting a professional appearance and conduct
- Understanding reporting systems and environmental awareness
- Transporting small equipment and furniture, straightening areas such as lobbies and conference rooms
- Cleaning drop-in desktops, restocking restrooms and break rooms, damp mopping floors, restroom cleaning, glass cleaning
- Organizing supplies in janitorial closets and storage areas, cleaning elevators, spot cleaning upholstered furniture and carpets, dusting open common spaces
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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