Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $17.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off

Job Description

SBM Management Services, LP is a reputable company dedicated to providing comprehensive facility management services. Known for its commitment to quality and customer satisfaction, SBM Management specializes in maintaining pristine, functional environments that support businesses and communities. With a focus on professionalism and safety, SBM consistently delivers janitorial, maintenance, and operational solutions tailored to meet the unique needs of its clients. Recognized as an equal opportunity employer, SBM fosters an inclusive workplace that values diversity and equal employment opportunities for all individuals regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, veteran status, or other legally protected status.

The Day Porter (Customer Service Representative) position at SBM Management offers a full-time opportunity with a competitive compensation rate of $17.00 per hour. Scheduled from 6:00 AM to 2:30 PM, this role focuses primarily on ensuring the cleanliness and sanitation of assigned areas while delivering excellent customer service. The Day Porter will be responsible for performing a variety of janitorial duties, maintaining daily upkeep, and operating motorized cleaning equipment to guarantee a safe and welcoming environment. Working closely with supervisors and team members, the successful candidate will support operational efficiency by addressing maintenance needs, reporting incidents, and promoting safety compliance. Emphasis is placed on professional conduct, adherence to company policies, and effective communication with customers, co-workers, and supervisors.

This role suits motivated individuals with a basic knowledge of cleaning methods and equipment and who are eager to contribute to a positive team environment. SBM values those who show attention to detail, reliability, and an understanding of customer satisfaction. While no specific education is required, candidates with 3-6 months of relevant training or experience are preferred. Additionally, obtaining certifications such as forklift operation or safety training is advantageous. The position demands physical capability, including lifting up to 35 pounds and the ability to perform repetitive tasks safely. The company provides comprehensive benefit packages and encourages candidates seeking a stable, supportive environment in facility management to apply. SBM Management is dedicated to creating a safe, efficient, and customer-focused workplace for all employees.

Job Requirements

  • No specific education requirement
  • 3-6 months training or experience preferred
  • May be required to have a valid driver’s license
  • Completed all safety and task training certification
  • May be required to be forklift certified
  • Ability to read and interpret instructions, procedures, manuals, and other documents
  • Strong verbal and written communication skills
  • Knowledge of cleaning methods and equipment
  • Knowledge of cleaning compounds and chemicals and their safe use
  • Ability to lift and/or move up to 35 pounds
  • Ability to perform repetitive tasks

Job Qualifications

  • No specific education requirement
  • 3-6 months training or experience preferred
  • or equivalent combination of education and experience
  • May be required to have a valid driver’s license
  • Completed all safety and task training certification
  • May be required to be forklift certified
  • Bilingual a plus
  • Ability to read and interpret instructions, procedures, manuals, and other documents
  • Strong verbal and written communication skills
  • Knowledge of cleaning methods and equipment and willing to share with team
  • Knowledge of the upkeep and care of the cleaning equipment
  • Knowledge of cleaning compounds and chemicals, and their safe, efficient use

Job Duties

  • Perform janitorial duties
  • Perform all duties listed on the daily schedule
  • Operate motorized cleaning equipment
  • Maintain daily upkeep of assigned area
  • Report incidents and hazardous conditions to supervisor
  • Comply with safety rules, policies, and procedures
  • Perform work assignments in a team with other employees
  • Perform repetitive tasks
  • Maintain clean work area
  • Follow all protocols, company procedures, policies, and rules
  • Take direction and respond to supervision
  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
  • Fill in during staff shortage
  • Support shift lead in completing punch-list items
  • Use proper personal protective equipment
  • Present a professional appearance and conduct
  • Understand customer service and satisfaction
  • Understand reporting systems, and of the environment

Job Criteria

Experience

Entry Level (1-2 years)


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