Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $13.50 - $14.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Career advancement opportunities
Employee programs
supportive management
Competitive wages
Equal opportunity employer
Job Description
SBM Management Services, LP is a distinguished company known for its commitment to providing excellent property management and custodial services across various commercial and residential properties. The company prides itself on fostering an inclusive and supportive work environment where professional growth and teamwork are highly valued. SBM Management has built a reputation for maintaining high standards of cleanliness and customer satisfaction, making it a trusted partner for many businesses and homeowners. Their dedication to employee well-being is reflected in their innovative employee programs and a management structure that encourages continuous career advancement. With turnover rates significantly lower than the national average, SBM Management showcases its dedication to employee retention, recognizing their workforce as critical to their sustained success.
The role of Custodian/Customer Service Representative (CSR) at SBM Management is an essential position that directly impacts the cleanliness, safety, and overall customer experience in the properties they manage. This position is designed for individuals who are dependable, hardworking, and possess strong customer service skills. The custodian part of the role involves maintaining floors, surfaces, and common areas through tasks such as vacuuming, mopping, dusting, sanitizing, glass and mirror cleaning, and polishing. Waste removal and light maintenance tasks, including replacing light bulbs and restocking supplies, are also part of the responsibilities. These activities ensure that all spaces remain welcoming, hygienic, and in excellent condition.
In addition to the physical upkeep of the facilities, the CSR component emphasizes the importance of interpersonal skills and effective communication. Custodians in this role work collaboratively with coworkers and interact professionally with clients, understanding instructions thoroughly and demonstrating good judgment when making decisions related to their duties. The role requires a balance of physical tasks and customer service, making it ideal for those who enjoy variety in their workday and the opportunity to engage with others positively.
The company values teamwork, integrity, and compassion, instilling these principles in their custodial staff to create a harmonious and productive working environment. Employees are expected to comply with all safety policies, wear proper personal protective equipment, follow company procedures meticulously, and maintain a professional appearance and conduct at all times. The position offers a weekday schedule from Monday to Friday, 7:00 am to 3:30 pm, providing a consistent routine for employees.
Compensation for the Custodian/CSR role ranges from $13.50 to $14.00 per hour, reflecting SBM Management's commitment to offering competitive wages in line with industry standards. This position requires reliable transportation, a valid driver's license if using a vehicle for company business, and the ability to perform fundamental math and reading comprehension tasks necessary for safety and operational efficiency. While bilingual skills are considered an advantage, they are not mandatory.
Overall, working as a Custodian/Customer Service Representative at SBM Management provides a unique opportunity for individuals seeking a stable job with room for personal and professional growth in a company that values and respects its employees. The diverse responsibilities, supportive workplace culture, and competitive compensation make this an attractive career option for many hardworking individuals eager to contribute to a thriving team.
The role of Custodian/Customer Service Representative (CSR) at SBM Management is an essential position that directly impacts the cleanliness, safety, and overall customer experience in the properties they manage. This position is designed for individuals who are dependable, hardworking, and possess strong customer service skills. The custodian part of the role involves maintaining floors, surfaces, and common areas through tasks such as vacuuming, mopping, dusting, sanitizing, glass and mirror cleaning, and polishing. Waste removal and light maintenance tasks, including replacing light bulbs and restocking supplies, are also part of the responsibilities. These activities ensure that all spaces remain welcoming, hygienic, and in excellent condition.
In addition to the physical upkeep of the facilities, the CSR component emphasizes the importance of interpersonal skills and effective communication. Custodians in this role work collaboratively with coworkers and interact professionally with clients, understanding instructions thoroughly and demonstrating good judgment when making decisions related to their duties. The role requires a balance of physical tasks and customer service, making it ideal for those who enjoy variety in their workday and the opportunity to engage with others positively.
The company values teamwork, integrity, and compassion, instilling these principles in their custodial staff to create a harmonious and productive working environment. Employees are expected to comply with all safety policies, wear proper personal protective equipment, follow company procedures meticulously, and maintain a professional appearance and conduct at all times. The position offers a weekday schedule from Monday to Friday, 7:00 am to 3:30 pm, providing a consistent routine for employees.
Compensation for the Custodian/CSR role ranges from $13.50 to $14.00 per hour, reflecting SBM Management's commitment to offering competitive wages in line with industry standards. This position requires reliable transportation, a valid driver's license if using a vehicle for company business, and the ability to perform fundamental math and reading comprehension tasks necessary for safety and operational efficiency. While bilingual skills are considered an advantage, they are not mandatory.
Overall, working as a Custodian/Customer Service Representative at SBM Management provides a unique opportunity for individuals seeking a stable job with room for personal and professional growth in a company that values and respects its employees. The diverse responsibilities, supportive workplace culture, and competitive compensation make this an attractive career option for many hardworking individuals eager to contribute to a thriving team.
Job Requirements
- Must have reliable transportation
- Less than high school education or up to one-month related experience or training or equivalent combination of education & experience
- Ability to read 2-3 syllable words
- Ability to print clearly and speak simple sentences
- Ability to communicate effectively with co-workers, supervisors, managers, and customers
- Know how to add and subtract two-digit numbers and to multiply and divide with 10's and 100's
- Know the American measures of money, weight, size, length, shapes, distance and measures such as cups, pints, quarts, gallons etc
- Required to have a valid driver's license if driving own vehicle or company vehicle on business time, will also require you have proof of vehicle registration and insurance
Job Qualifications
- Must have reliable transportation
- Less than high school education or up to one-month related experience or training or equivalent combination of education & experience
- Ability to read 2-3 syllable words, recognize similarities and differences between words and series of numbers
- Ability to print clearly and speak simple sentences
- Ability to communicate effectively with co-workers, supervisors, managers, and customers
- Know how to add and subtract two-digit numbers and to multiply and divide with 10's and 100's
- Know the American measures of money, weight, size, length, shapes, distance and measures such as, cups, pints, quarts, gallons, etc
- Required to have a valid driver's license if driving own vehicle or company vehicle on business time, will also require you have proof of vehicle registration and insurance
- Bilingual is a plus, not required
Job Duties
- Floor care (vacuuming, mopping, carpet spotting)
- Surface care (dusting, sanitizing, glass/mirror/window cleaning, metal/wood polishing, clean blinds and draperies)
- Waste removal (empty trash and recycle bins, transport trash and waste to proper disposal areas)
- Light maintenance (replace light bulbs, restock supply cabinet/room)
- Comply with safety rules, policies, and procedures
- Follow all protocols, company procedures, policies, and rules
- Take direction and respond to supervision
- Use proper personal protective equipment
- Present a professional appearance and conduct
- Understand reporting systems, and of the environment
- Transport small equipment, tools, chairs, & tables, straighten areas, such as lobbies, conference rooms, Pick up trash, recycling, and compost bins and transport to proper disposal areas, Light Vacuuming, Dusting, Restocking supplies
- In between events will be asked to clean drop in desktops, Assist janitorial staff with restocking restrooms & break rooms, Damp mop floors, Restroom cleaning, Glass cleaning, Restock and organize supplies in janitorial closets and storage areas, clean elevators, Spot clean upholstered furniture and carpets, and dust open common spaces
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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