Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $17.00 - $18.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Health Insurance
Paid Time Off
Career advancement opportunities
Employee programs
supportive management
Equal employment opportunity
professional growth

Job Description

SBM Management Services, LP is a reputable company known for its dedication to providing exceptional management and custodial services. As a prominent player in the facility management industry, SBM Management is committed to maintaining high standards of cleanliness, safety, and customer satisfaction across all its operations. The company offers a supportive work environment focused on employee growth, professional development, and recognizing individual contributions. SBM Management prides itself on its innovative employee programs, structured management model, and numerous career advancement opportunities, making it an attractive workplace for hardworking and dependable professionals. The company’s culture revolves around core values such as teamwork, integrity, and compassion, which reflect in the respectful and collaborative nature of their workplace. Their low employee turnover rate, which is only a quarter of the national average, underscores the organization's commitment to creating an engaging and rewarding work environment. SBM Management also emphasizes equal employment opportunity and actively supports diversity and inclusivity within its workforce by welcoming individuals regardless of race, gender, age, or other protected statuses.

The custodian/customer service representative (CSR) role at SBM Management is a vital position within the company, combining custodial responsibilities with direct interaction and communication with customers. This dual-function position is perfect for individuals who have strong customer service skills and are eager to contribute to a clean, welcoming environment while providing excellent support to clients and co-workers. Custodians at SBM are responsible for maintaining the cleanliness and functionality of facilities, including floor care, surface cleaning, waste removal, and light maintenance tasks. They are expected to work in a team setting, displaying strong collaboration skills and a willingness to support others when needed.

In addition to day-to-day cleaning duties, custodians serve as ambassadors of the company’s values by demonstrating professionalism and effective communication. They are required to follow both oral and written instructions carefully, exercise good judgement in decision-making, and may assist in training new team members. Safety compliance is also a major aspect of their work, requiring custodians to adhere strictly to rules and procedures while actively preventing risky behaviors. The role offers a weekday work schedule from Sunday through Wednesday, 6 am to 4:30 pm, and compensation ranging from $17.00 to $18.00 per hour. Furthermore, the company values reliability, so possessing dependable transportation and a valid driver’s license is necessary. While bilingual abilities are considered a plus, they are not mandatory for this position.

Overall, the custodian/CSR position at SBM Management combines hands-on custodial work with customer service excellence, offering a dynamic and supportive environment where employees are valued and career development is encouraged. This comprehensive role is an excellent opportunity for individuals who want to contribute meaningfully to a company’s success while enjoying a stable and fulfilling work environment.

Job Requirements

  • Reliable transportation
  • Less than high school education or equivalent experience
  • Ability to read and understand simple words and numbers
  • Clear printing and basic verbal communication skills
  • Effective communication with supervisors and customers
  • Basic math skills including addition, subtraction, multiplication, and division
  • Knowledge of American measurement units
  • Valid driver’s license, vehicle registration, and insurance if driving
  • Willingness to adhere to safety rules and use protective equipment
  • Availability to work Sunday through Wednesday from 6 am to 4:30 pm

Job Qualifications

  • Must have reliable transportation
  • Less than high school education or up to one-month related experience or training or equivalent combination of education and experience
  • Ability to read 2-3 syllable words and recognize similarities and differences between words and series of numbers
  • Ability to print clearly and speak simple sentences
  • Ability to communicate effectively with co-workers, supervisors, managers, and customers
  • Know how to add and subtract two-digit numbers and multiply and divide with 10s and 100s
  • Know American measures of money, weight, size, length, shapes, distance, and measures such as cups, pints, quarts, and gallons
  • Required to have a valid driver’s license if driving own vehicle or company vehicle on business time and proof of vehicle registration and insurance
  • Bilingual is a plus but not required

Job Duties

  • Floor care including vacuuming, mopping, and carpet spotting
  • Surface care such as dusting, sanitizing, glass and mirror cleaning, metal and wood polishing, and cleaning blinds and draperies
  • Waste removal including emptying trash and recycling bins and transporting waste to proper disposal areas
  • Performing light maintenance tasks like replacing light bulbs and restocking supply cabinets
  • Complying with safety rules, policies, and procedures and preventing risky behaviors
  • Following company protocols, policies, and rules and responding to supervision
  • Using proper personal protective equipment and presenting a professional appearance

Job Criteria

Experience

Entry Level (1-2 years)


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