Davenport Lounge Server - Evening Shift

The Ritz-Carlton, located at 921 Canal St, New Orleans, Louisiana, is a prestigious luxury hotel that operates under the renowned Marriott International brand. With a reputation for setting the highest standards in hospitality, The Ritz-Carlton is committed to delivering exceptional guest experiences through attentive service, elegant surroundings, and a culture of excellence. This iconic hotel chain is synonymous with luxury, comfort, and personalized care, attracting top hospitality professionals from around the world. At The Ritz-Carlton, teamwork, creativity, and a thoughtful approach to guest service are deeply valued, and the culture fosters growth and empowerment among its associates. The company embraces diversity and inclusivity, ensuring an equal opportunity environment that honors the unique backgrounds and talents of its workforce.

Joining The Ritz-Carlton as a Guest Service Expert means becoming an integral part of a team that creates memorable guest experiences beyond just food and drink. This role is a full-time, non-management position on the evening shift, with an entry-level pay rate of $7.25 per hour. It is designed for individuals who are passionate about hospitality and committed to upholding the brand's Gold Standards. Guest Service Experts play a crucial role in ensuring that every guest’s dining experience is seamless, enjoyable, and enriched by gracious service.

The responsibilities of this position include setting tables, effectively communicating with the kitchen staff, interacting with guests to fulfill their needs, and maintaining cleanliness in work areas and supplies. Being on your feet for extended periods while moving around the environment is a significant part of the job, and physical tasks such as lifting, pushing, pulling, and reaching are regularly required. The guest service expert acts as a bridge between the kitchen and guests, ensuring smooth transactions that blend into the overall memorable experience the hotel aims to provide.

Candidate success in this role hinges on strict adherence to company policies, safety protocols, appearance standards, and quality benchmarks. This position is perfect for those seeking to grow their skills in hospitality with a company recognized worldwide for luxurious service and guest care. The Ritz-Carlton offers employees the chance to work alongside talented professionals in a supportive environment focused on continuous improvement and pride in their work. Moreover, this role reflects The Ritz-Carlton’s promise to its guests and associates through its Employee Promise, Credo, and Service Values that guide daily activities.

As part of Marriott International’s portfolio, The Ritz-Carlton invites you to be part of a global network committed to excellence and innovation in hospitality. If you aspire to belong to a dynamic, global team where your talents are nurtured and your efforts recognized, this position offers an excellent opportunity to start or advance your career. The role encourages individuals to be their best selves while contributing to an organization that leads the industry by example, making every guest’s stay memorable and extraordinary.