Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $7.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Job Description
The Ritz-Carlton, located at 921 Canal St, New Orleans, Louisiana, is a part of Marriott International’s prestigious portfolio of luxury hotels. With over 100 award-winning hotels worldwide, The Ritz-Carlton is renowned for providing exceptional luxury experiences that guests remember long after their stay. The brand prides itself on fostering a culture where creativity, kindness, and compassion empower its associates to deliver outstanding service. As a global leader in the luxury hospitality industry, The Ritz-Carlton has set the gold standards for exceptional service and guest comfort which all team members uphold with pride and dedication.
The position available is for a Guest Service Expert on the evening shift, a full-time, non-management role with a pay rate of $7.25 per hour. This role goes beyond simply serving food and drinks; it is about creating unique and memorable experiences for every guest. As a Guest Service Expert, you will be the face of The Ritz-Carlton’s commitment to excellence. Your initiative in offering a wide range of guest-oriented services will enhance the overall guest experience, from setting tables and communicating with the kitchen staff to interacting and serving guests in a friendly and professional manner.
In this active role, you will engage in various physical tasks such as standing, walking for extended periods, navigating uneven surfaces, and lifting or moving objects up to 50 pounds without assistance. Your ability to follow company guidelines, maintain high-quality standards, and ensure your appearance and communication reflect the hotel’s professionalism is essential. The Ritz-Carlton emphasizes a safe and respectful work environment, supporting a diverse and inclusive culture where all associates feel welcomed and valued.
This role is critical to ensuring guests enjoy an outstanding experience by delivering the brand’s gold standards with kindness and attention every day. You will learn and implement core principles such as the employee promise, credo, and service values that form the foundation of The Ritz-Carlton’s acclaimed culture. Working here means joining a global team where you can perform your best, discover your purpose, take pride in your work, and evolve into the best version of yourself.
The position available is for a Guest Service Expert on the evening shift, a full-time, non-management role with a pay rate of $7.25 per hour. This role goes beyond simply serving food and drinks; it is about creating unique and memorable experiences for every guest. As a Guest Service Expert, you will be the face of The Ritz-Carlton’s commitment to excellence. Your initiative in offering a wide range of guest-oriented services will enhance the overall guest experience, from setting tables and communicating with the kitchen staff to interacting and serving guests in a friendly and professional manner.
In this active role, you will engage in various physical tasks such as standing, walking for extended periods, navigating uneven surfaces, and lifting or moving objects up to 50 pounds without assistance. Your ability to follow company guidelines, maintain high-quality standards, and ensure your appearance and communication reflect the hotel’s professionalism is essential. The Ritz-Carlton emphasizes a safe and respectful work environment, supporting a diverse and inclusive culture where all associates feel welcomed and valued.
This role is critical to ensuring guests enjoy an outstanding experience by delivering the brand’s gold standards with kindness and attention every day. You will learn and implement core principles such as the employee promise, credo, and service values that form the foundation of The Ritz-Carlton’s acclaimed culture. Working here means joining a global team where you can perform your best, discover your purpose, take pride in your work, and evolve into the best version of yourself.
Job Requirements
- high school diploma or equivalent
- less than one year of related work experience
- no supervisory experience required
- no license or certification required
- ability to stand and walk for long periods
- capability to lift and move objects up to 50 pounds
- willingness to adhere to company safety and quality standards
Job Qualifications
- high school diploma or equivalent such as ged
- less than one year of related work experience
- no supervisory experience required
- strong interpersonal and communication skills
- ability to work in a physically active role
- commitment to providing exceptional guest service
- ability to follow established procedures and standards
Job Duties
- set tables according to standards
- communicate orders and needs to kitchen staff
- interact courteously and professionally with guests
- serve food and beverages promptly and accurately
- clean and maintain work and storage areas
- lift, carry, push, and place objects up to 50 pounds without assistance
- follow all company safety guidelines and procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
