Databse Support Engineer

Belcan is a premier global provider of engineering, technical staffing, and IT services, dedicated to helping clients in aerospace, defense, automotive, and industrial markets meet their business needs. Renowned for delivering innovative solutions and recruiting the best talent, Belcan supports a diverse range of mission-critical operations. With a commitment to quality, integrity, and exceeding expectations, Belcan fosters a collaborative work environment that encourages professional growth and development. The company offers competitive compensation packages and comprehensive benefits to attract and retain top-tier professionals. Belcan is an equal opportunity employer, ensuring equitable treatment without bias based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other protected status under federal, state, or local laws.

The Database Support Engineer role at Belcan provides advanced operational support and maintenance for enterprise-level database systems including Oracle, SQL Server, MySQL, PostgreSQL, and various NoSQL platforms. This position plays a critical role in ensuring the high availability, performance, and stability of the company's database environments by handling complex incidents and performing deep-dive troubleshooting and analysis. The engineer will collaborate closely with Level 3 and Engineering teams, facilitating smooth resolution of issues and implementation of changes to optimize database performance.

The role involves monitoring database health and performance metrics, managing scheduled jobs such as backups and maintenance plans, and responding to alerts using predefined runbooks. The incumbent will diagnose and resolve common database issues, validate backup success, and coordinate with infrastructure teams to address storage concerns. Further responsibilities include managing user access aligned with security protocols, assisting users with permissions and connectivity issues, and executing patching and maintenance activities as required.

Documentation management is a key facet of this role, encompassing the upkeep of standard operating procedures, knowledge base articles, and IT service management records. The Database Support Engineer is also responsible for participating in operational reviews and cross-functional collaboration with Application, Infrastructure, Service Desk, and Security teams to ensure comprehensive incident response and sustained database reliability.

This on-site position is based in Des Moines, IA, and offers a competitive salary range between $95,000 and $105,000 annually. The compensation package includes health care, dental, vision, life insurance, 401(k), education assistance, paid time off including holidays, and other benefits required by law. Candidates can expect a challenging yet rewarding role with ample opportunities to enhance their technical expertise in database technologies and IT operations within a supportive and dynamic company environment.