Data Center Manager (Night Shift)

Amazon Web Services (AWS) is a global leader in cloud computing, powering millions of customers worldwide by providing scalable, reliable, and secure cloud infrastructure. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure, ensuring that data centers, servers, storage, networking, power, and cooling equipment operate seamlessly to maintain continuous service availability. As a technology manager within AWS Data Center Operations, you will join a dynamic and diverse team consisting of software, hardware, network engineers, supply chain experts, security professionals, and operations managers. This team is dedicated to maintaining the highest standards in safety, security, and operational efficiency, allowing customers to innovate without limits. The culture in AWS fosters inclusion, empowerment, and the encouragement of bold ideas, allowing individuals to take ownership and drive impactful projects.

This role involves hands-on leadership and strategic oversight of data center operations on a global scale. You will be responsible for managing and mentoring a team of data center operation professionals across multiple locations. Your leadership will focus on optimizing day-to-day operations, improving workflows, driving process improvements, sponsoring technical initiatives, and supporting hardware and network diagnostics and repair. You will also lead incident response efforts during large-scale outages, ensuring system stability and rapid recovery. This position requires active participation in an on-call rotation and managing shift schedules to maintain continuous service availability. The role may involve travel to different facilities, including new or developing data centers, for training and operational alignment. Effective communication and collaboration across various AWS teams are crucial for driving innovation and maintaining operational excellence.

Candidates must be able to travel or commute to data center locations as needed, with flexibility to work at alternate sites during training or until their facility is fully functional. The position requires a strong mix of technical proficiency, leadership skills, and operational experience to meet stringent KPIs and SLAs. Competitive salary ranges from $78,400 to $137,300 annually, complemented by a comprehensive benefits package including health insurance, retirement plans, paid time off, and parental leave.