Data Center Manager (Night Shift)

Amazon Web Services (AWS) is a global leader in cloud infrastructure, providing robust, scalable, and secure cloud services for businesses and organizations worldwide. AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of AWS's extensive data center network, which forms the backbone for all AWS cloud computing services. These data centers are equipped with advanced servers, storage systems, networking hardware, power, and cooling equipment to ensure uninterrupted service and high availability to customers. AWS is renowned for its commitment to innovation, operational excellence, and customer-centric approach, constantly pushing the boundaries to enhance cloud technology and infrastructure performance.

The role of a Data Center Operations Manager at AWS is paramount to maintaining and advancing the reliability and efficiency of AWS’s global infrastructure. This position requires managing a diverse team responsible for the physical maintenance, diagnostics, and repair of hardware and networking components within AWS data centers. The manager will ensure adherence to best practices for safety, security, and operational standards while driving continuous improvement in processes, technology innovation, and automation.

As a Data Center Operations Manager, you will be integral to the success of AWS by prioritizing and assigning tasks to data center technicians, overseeing day-to-day operations including workforce scheduling and hardware logistics, and managing large-scale event responses such as outages. You will mentor and develop your team, helping them build career paths and improve performance through targeted coaching and training. Your leadership will be critical in ensuring all key performance indicators (KPIs) and service level agreements (SLAs) are consistently met, thereby enhancing customer experience and operational excellence.

The role is dynamic and demands operational presence at data center sites, with potential travel or commuting to multiple locations depending on business needs. AWS fosters an inclusive environment that values bold ideas and collaborative problem-solving, inviting you to take ownership of initiatives from conception to completion. The position also involves participation in on-call rotations, indicating an active role in responding to critical operational events promptly and effectively.

AWS offers a competitive salary range from $78,400 to $137,300 per year along with sign-on bonuses, restricted stock units (RSUs), and a comprehensive benefits package including health insurance, 401(k) matching, paid time off, and parental leave. This role not only offers a chance to lead and innovate in one of the world’s foremost cloud infrastructure companies but also build meaningful impact supporting millions of customers across the globe. Joining AWS means becoming part of a forward-thinking team committed to delivering excellence in cloud services at scale, with numerous opportunities for personal and professional growth.