Data Center Facility Manager

Reno, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $129,200.00 - $193,000.00

Work Schedule

Rotating Shifts

On-call

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Paid Time Off

Parental leave

Employee assistance program

Job Description

Amazon Web Services (AWS) is the world's most comprehensive and widely adopted cloud platform, powering millions of customers and businesses globally with innovative technology and unparalleled reliability. As a leader in cloud computing, AWS continuously invests in building a robust global infrastructure to support businesses of all sizes, from startups to Fortune 500 companies. At AWS, the infrastructure team is responsible for the design, planning, delivery, and operation of the company's vast network of data centers and the critical systems that underpin the cloud. This includes hardware such as servers, storage devices, networking equipment, as well as the power and cooling systems necessary to maintain the functioning of data centers across the globe.

The Data Center Facility Manager position at Amazon is critical in sustaining the heartbeat of this global infrastructure. The role focuses on overseeing the operational integrity, safety, and performance of the physical infrastructure of one or more data center sites. This includes management of complex electrical and mechanical systems such as standby diesel generators, 3-phase electrical systems, switchgear, UPS units, PDUs, wet cell batteries, CRAC units, centrifugal chillers, cooling towers, pumps, and motors, among others. The manager is the frontline expert who ensures these mission-critical systems operate smoothly with minimal downtime, supporting the company’s commitment to 99.999% uptime reliability.

In this hands-on leadership role, the Facility Manager directs the efforts of 24x7 shift technicians, subcontractors, and vendors, ensuring that all work adheres to high safety standards and operational protocols. The manager plays a key part in promoting a culture of safety, security, and operational excellence while inspiring their team through effective coaching and career development. With a focus on budget management and continuous improvement, the Facility Manager drives projects that enhance facility efficiency and response to emergencies.

Amazon fosters an inclusive and dynamic work environment where employees are encouraged to innovate and own their ideas. AWS values diverse experiences and welcomes candidates from various backgrounds, including those with unconventional career paths. The company prioritizes work-life harmony, ensuring employees feel supported both professionally and personally. In addition, AWS offers extensive mentorship, career growth opportunities, and a culture of collaboration that empowers employees to contribute to shaping the future of cloud technology.

This is a full-time position based in Sparks, NV, with a competitive salary range starting at $129,200 up to $193,000 annually, along with comprehensive benefits including health insurance, retirement plans, and paid time off. Joining AWS as a Data Center Facility Manager means becoming a key technical leader driving innovation and performance in one of the most critical areas of the cloud ecosystem.

Job Requirements

Bachelor’s degree preferred or equivalent experience
5+ years of supervisory experience managing large teams
3+ years hands-on experience with electrical and mechanical systems in industrial settings
strong leadership and team management skills
excellent communication and problem-solving abilities
ability to work flexible hours including responding to emergency calls
physical capability to access and maintain data center equipment
proficiency in Microsoft Office applications
commitment to maintaining high safety and security standards
experience driving operational efficiency and budget management

Job Qualifications

3+ years of Microsoft Office products and applications experience
5+ years in managerial/supervisory roles with 8-10 or more direct reports
3+ years of experience in industrial electrical and mechanical systems
knowledge of electrical and mechanical systems relevant to critical data center operations
bachelor’s degree in electrical or mechanical engineering, engineering technology, or equivalent experience
7+ years working in data center or mission critical environments with equipment operation emphasis
experience communicating technical details verbally and in writing
ability to work in environments requiring physical activity like walking, stooping, bending, and climbing
experience in behavioral interviewing and hiring

Job Duties

Oversee all aspects of the data center’s critical physical infrastructure
maintain high availability and performance while ensuring quality work and meeting SLAs
manage on-site teams of 24x7 shift technicians, sub-contractors, and vendors
drive safety and security culture compliance within the team
hire, coach, and promote team members while managing their career development and performance
manage the operations budget and expenditures effectively
engage in and lead improvement projects from conception to completion
act as an escalation point for all facilities-related issues
oversee routine and emergency services on critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems
utilize root cause analysis and troubleshooting/problem solving skills
respond to out-of-hours emergency calls
support multiple locations/sites as needed
assist in the build-out of new facilities and projects to increase efficiency
use Microsoft Excel, Word, Outlook and other administrative tools for daily tasks