Data Center Facility Manager

Reno, NV, USA|Remote

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $129,200.00 - $193,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Prescription coverage

basic life insurance

accidental death and dismemberment insurance

Supplemental life plans

Employee assistance program

mental health support

Medical advice line

flexible spending accounts

adoption reimbursement

Surrogacy reimbursement

401(k) matching

Paid Time Off

Parental leave

Job Description

Amazon Web Services (AWS) is the world leader in cloud computing, providing a comprehensive and broadly adopted platform that powers businesses from innovative startups to Global 500 companies. With a commitment to continuous innovation, AWS designs, plans, delivers, and operates a global infrastructure that supports the most demanding cloud services across the world. The AWS Infrastructure Services team ensures the resiliency, reliability, and performance of this infrastructure, which includes data centers and vital electrical and mechanical systems. This team comprises a diverse group of experts—software engineers, hardware specialists, network engineers, security professionals, supply chain analysts, and operations managers—all working together to maintain the cloud's seamless operation. Amazon's culture encourages bold ideas, diversity, inclusion, career growth, and a balanced work-life harmony where employees are empowered and supported to achieve their highest potential.

The Data Center Facility Manager at Amazon is a pivotal technical leader responsible for ensuring the heartbeat of the company’s global infrastructure remains strong and resilient. In this hands-on role, the manager is the primary guardian of mission-critical data center operations, playing a central role in the maintenance, operation, and troubleshooting of essential electrical and mechanical equipment. The scope of responsibility includes managing diesel generators, fuel systems, three-phase electrical systems like switchgear, uninterruptible power supplies (UPS), power distribution units (PDUs), wet cell batteries, computer room air conditioning (CRAC) units, centrifugal chillers, cooling towers, water chemical treatment systems, air handlers, pumps, motors, fire suppression systems, building automation, and more.

This position requires oversight of all physical infrastructure critical to data center uptime, ensuring operations exceed availability service levels and maintain high-quality standards without disruption to internal or external customers. The manager leads and supervises an on-site team of 24x7 shift technicians, contractors, and vendors, driving safety, compliance, efficiency, and a positive team culture. Responsibilities extend to hiring, mentoring, and developing team members, fostering a healthy work environment, managing budgets, and championing continuous improvement projects.

The Data Center Facility Manager plays an escalation role for all facilities-related matters, driving root cause analyses, emergency response readiness, and contributing to new facility build-outs and existing site efficiency enhancements. This leadership role demands a blend of technical expertise, operational acumen, and strong interpersonal skills to coordinate across teams and stakeholders effectively. Working at AWS means being part of an inclusive environment that values diverse experiences and encourages applicants from varied backgrounds, promoting innovation powered by collaboration. Amazon offers competitive compensation packages, including sign-on bonuses and restricted stock units, plus comprehensive benefits that support employee well-being, career growth, and work-life balance. Location for this role is in Sparks, Nevada, with a salary range of $129,200 to $193,000 annually, reflecting the seniority and importance of this position in maintaining AWS’s world-class cloud infrastructure.

Job Requirements

3+ years of Microsoft Office products and applications experience
5+ years of managerial or supervisory experience with 8-10 or more direct reports
3+ years of experience in industrial electrical and mechanical systems
Ability to work in an environment requiring physical activity such as walking, stooping, bending, and climbing
Excellent problem solving and root cause analysis skills
Strong communication skills to convey technical details verbally and in writing
Experience managing budgets and teams
Ability to respond effectively to emergency situations
Willingness to work off-hours and handle emergency calls
Ability to collaborate with cross-functional teams and drive projects to completion

Job Qualifications

3+ years of experience with Microsoft Office products and applications
5+ years of managerial or supervisory experience with 8-10 or more direct reports
3+ years of experience with industrial electrical and mechanical systems
Knowledge of electrical and mechanical systems involved in data center operations including feeders, transformers, generators, switchgear, UPS, ATS, PDU units, chillers, pumps, air handling units, and CRAC units
Bachelor's degree in electrical or mechanical engineering, engineering technology, or equivalent experience
7+ years of experience in data center or mission-critical environments with a focus on building and equipment operation
Strong verbal and written communication skills
Experience with behavioral interviewing and hiring
Ability to physical work involving walking, stooping, bending, and climbing

Job Duties

Oversee all aspects of the data center's critical physical infrastructure
Maintain high availability and performance while ensuring high quality work without impacting customers
Manage on-site teams including shift technicians, contractors, and vendors according to best practices and safety protocols
Drive safety and security culture and compliance within the team
Hire, coach, and promote team members with responsibility for career development and performance management
Promote healthy team culture and maintain peak morale
Manage the operations budget and expenditures efficiently
Lead improvement projects from conception to completion across multiple support teams
Act as an escalation point for facilities-related issues and oversee emergency and routine services for critical systems
Utilize root cause analysis and problem solving skills to address technical challenges
Respond to out-of-hours emergency calls
Support multiple locations or sites if required
Assist in new facility build-outs and projects to enhance facility efficiency
Use Microsoft Office tools for administrative tasks