Data Center Facility Manager

Reno, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $129,200.00 - $193,000.00

Work Schedule

Rotating Shifts

On-call

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) matching

Paid Time Off

Parental leave

mental health support

Job Description

Amazon Web Services (AWS) is a leading cloud infrastructure and service provider globally, renowned for its innovation, reliability, and comprehensive suite of products and services that power businesses from startups to Fortune 500 companies. As part of Amazon's expansive ecosystem, AWS Infrastructure Services is responsible for designing, planning, delivering, and operating AWS's global infrastructure. This includes maintaining data centers worldwide, ensuring their highest levels of reliability, availability, and security. The AWS team encompasses an array of professionals including software, hardware, and network engineers, supply chain specialists, security experts, and operations managers who collaborate to support AWS's mission to provide seamless, robust, and cost-effective cloud solutions to customers around the globe. The organization values diversity, inclusion, flexible work-life balance, and continuous professional growth, fostering an empowering and innovative workplace culture.

The Data Center Facility Manager role at AWS is a pivotal position that requires a passionate and skilled technical leader dedicated to maintaining the operational heartbeat of AWS's global data centers. This position acts as the frontline custodian of critical electrical and mechanical infrastructure that supports mission-critical data center operations. As a Data Center Facility Manager, you will oversee the functionality and maintenance of a broad spectrum of equipment including diesel generators, electrical systems like switchgear, UPS units, PDUs, and battery systems, as well as mechanical cooling units including CRAC units, chillers, cooling towers, and associated systems. This role demands hands-on troubleshooting expertise, management of on-site teams, and active engagement in operational excellence projects that enhance the efficiency and reliability of the centers. Beyond technical know-how, the role encapsulates leadership responsibilities such as managing and developing teams, ensuring safety and compliance, controlling budgets, and coordinating with different AWS teams to uphold high standards of safety, quality, and service availability. The successful candidate will be expected to maintain more than 99.999% uptime across the various systems that underpin AWS's cloud infrastructure.

This full-time position is located in Sparks, Nevada, and offers a competitive annual salary range of $129,200 to $193,000, complemented by sign-on bonuses, restricted stock units (RSUs), and a comprehensive benefits package. The role involves collaboration with diverse teams and requires a technical resource who thrives in fast-paced, high-stakes environments while maintaining a strong commitment to safety, operational excellence, and continuous improvement. The Data Center Facility Manager is critical to AWS’s ability to deliver uninterrupted cloud services, driving innovations in data center operational management and setting benchmarks in technical leadership within the cloud infrastructure industry.

Job Requirements

Associate's degree or higher in engineering or related field
Minimum five years of managerial or supervisory experience in industrial electrical and mechanical systems
Proven experience operating and troubleshooting mission-critical data center facility equipment
Excellent leadership and team management skills
Strong knowledge of electrical support equipment and mechanical cooling systems
Ability to work flexible hours including responding to emergency call-outs
Proficient in Microsoft Excel, Word, and Outlook
Strong problem-solving and root cause analysis skills
Commitment to safety and compliance standards
Effective communication skills both verbal and written

Job Qualifications

Three plus years of Microsoft Office products and applications experience
Five plus years of managerial or supervisory experience with 8-10 or more direct reports
Three plus years of experience in industrial electrical and mechanical systems
Knowledge of electrical and mechanical systems involved in critical data center operations
Bachelor’s degree in electrical or mechanical engineering, engineering technology or equivalent experience
Seven plus years of experience in a data center or mission-critical environment
Experience communicating technical details verbally and in writing
Ability to work in environments involving walking, stooping, bending, and climbing
Behavioral interviewing and hiring experience

Job Duties

Oversee all aspects of the data center’s critical physical infrastructure
Maintain high availability and performance while ensuring that all work is done to high quality without impacting customers
Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors
Drive safety and security culture and compliance within the team
Hire, coach, and promote team members
Manage the operations budget and expenditures effectively
Engage in improvement projects and drive them from conception to completion
Act as an escalation point for all facilities-related issues
Oversee routine and emergency services on critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, air handlers, and building monitoring systems
Utilize root cause analysis, troubleshooting, and problem-solving skills
Respond to out-of-hours emergency calls
Support multiple locations/sites
Assist in new facility build-outs and projects to increase efficiency
Utilize Microsoft Office tools for day-to-day tasks