
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Caesars Entertainment is a globally recognized leader in the hospitality and gaming industry, known for creating unforgettable experiences for guests at its collection of resorts, casinos, and entertainment venues. With a rich history of innovation and a commitment to excellence, Caesars establishes itself as not just a destination but an experience, offering guests possibilities and places to have fun in spectacular settings. The company prides itself on upholding a clear mission, vision, and values that guide its operations and team member interactions. These include creating the extraordinary, crafting immersive and inspiring worlds, and fostering a culture where teamwork, service, and trailblazing approaches are celebrated. Caesars' social responsibility framework, People Planet Play, underscores its dedication to economic development, the well-being of its employees and their families, and positive community impact. This holistic approach to business reflects Caesars’ status as one of the top choices for employment within the hospitality sector worldwide.
The Server role at Caesars Entertainment is key to delivering the iconic guest experience the brand is known for. As a Server, you become the face of hospitality on the casino floor, creating a warm and friendly atmosphere by providing fast, courteous, and attentive service. This role demands high energy, professionalism, and grace under pressure to handle the dynamic environment of gaming and entertainment spaces. Servers are responsible for taking and delivering beverage orders efficiently, ensuring that guests feel welcomed and valued throughout their visit. The position requires active promotion of casino events and rewards programs, while also ensuring player satisfaction and responsible alcohol service. Servers work closely with other team members including bartenders and supervisors to maintain a clean, stocked, and organized service area. Attention to detail is crucial as the Server must keep track of multiple tasks such as managing money, clearing empty glasses, and understanding cocktail ingredients and preparation. This position not only requires excellent customer service skills but also the ability to work well within a team and adapt to a fast-paced and sometimes noisy environment. Employment at Caesars is typically full-time or part-time depending on operational needs, with scheduling flexibility that often includes nights, holidays, and weekends. Salaries and compensation reflect the competitive hospitality industry standards, often supplemented by tips and other incentives.
Joining Caesars Entertainment as a Server means becoming part of a team that truly believes in delivering family-style service—a warm, respectful, and personalized approach that fosters genuine connections with guests and colleagues alike. This culture of mutual support and excellence helps ensure that every guest’s experience is extraordinary and every team member’s contribution is valued.
The Server role at Caesars Entertainment is key to delivering the iconic guest experience the brand is known for. As a Server, you become the face of hospitality on the casino floor, creating a warm and friendly atmosphere by providing fast, courteous, and attentive service. This role demands high energy, professionalism, and grace under pressure to handle the dynamic environment of gaming and entertainment spaces. Servers are responsible for taking and delivering beverage orders efficiently, ensuring that guests feel welcomed and valued throughout their visit. The position requires active promotion of casino events and rewards programs, while also ensuring player satisfaction and responsible alcohol service. Servers work closely with other team members including bartenders and supervisors to maintain a clean, stocked, and organized service area. Attention to detail is crucial as the Server must keep track of multiple tasks such as managing money, clearing empty glasses, and understanding cocktail ingredients and preparation. This position not only requires excellent customer service skills but also the ability to work well within a team and adapt to a fast-paced and sometimes noisy environment. Employment at Caesars is typically full-time or part-time depending on operational needs, with scheduling flexibility that often includes nights, holidays, and weekends. Salaries and compensation reflect the competitive hospitality industry standards, often supplemented by tips and other incentives.
Joining Caesars Entertainment as a Server means becoming part of a team that truly believes in delivering family-style service—a warm, respectful, and personalized approach that fosters genuine connections with guests and colleagues alike. This culture of mutual support and excellence helps ensure that every guest’s experience is extraordinary and every team member’s contribution is valued.
Job Requirements
- Must be at least 21 years of age
- High school diploma or GED required
- Must be able to obtain Bossier ABO Card and Responsible Vendor Certification
- Skilled in basic math in order to count money and present change correctly
- Knowledge of guest charge procedures
- Must possess excellent customer service and communication skills
- Able to work at a fast pace in mentally and physically stressful situations
- Knowledgeable of or able to learn tray service, cocktail ingredients
- Available to work required schedule which may include nights, weekends, holidays, and overtime
- Must be able to read, write, speak, and understand English
- Able to respond to visual and auditory cues
- Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.)
- Able to walk at least 2 miles during shift
- Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hours
- Able to work in areas containing secondhand smoke, high noise levels, and bright lights
- Able to work at a fast pace in often crowded/noisy environment
Job Qualifications
- High school diploma or GED
- Must be at least 21 years of age
- Must be able to obtain Bossier ABO Card and Responsible Vendor Certification
- Skilled in basic math to count money and present change correctly
- Knowledge of guest charge procedures
- Excellent customer service and communication skills
- Able to work at a fast pace in mentally and physically stressful situations
- Knowledgeable of or able to learn tray service and cocktail ingredients
- Must be able to read, write, speak, and understand English
Job Duties
- Ensures player satisfaction at all times
- Provides personalized service and uses guest name
- Resolves service problems according to service recovery guidelines
- Serves as ambassador of goodwill while working and at customer and public relations functions
- Actively promotes casino events and programs
- Works closely with Caesars Rewards to promote new card signups and relay benefits
- Provides fast, friendly, professional beverage service to casino guests
- Supplements tray with extra product to provide immediate or interim guest satisfaction
- Monitors guest consumption of alcohol and intervenes as needed according to responsible alcohol management training and property guidelines
- Promotes guests' sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time
- Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks, and presents drinks to guests
- Handles money according to departmental procedure
- Maintains a general knowledge of alcohol by brand and cocktails by ingredients
- Ability to work well with others, including servers, bartenders, bar backs, supervisors, and managers
- Maintains a clean and stocked workstation
- Clears empty glasses from workstation/area
- Services guests according to the company standard sequence of service
Job Criteria
Experience
No experience required
Job Location
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