Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.50 - $16.00
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Work Schedule

Day Shifts
Fixed Shifts
Night Shifts
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Benefits

flexible schedule
Employee Discounts
Training and Development
Team-oriented work environment
Opportunity for advancement
Paid Time Off
Health Insurance

Job Description

Dairy Queen is a well-established fast-food restaurant chain known for its signature soft serve ice cream and delightful dessert treats including cakes specially designed for various celebrations. With a rich history spanning decades, Dairy Queen has become a beloved brand recognized for quality, delicious flavors, and friendly customer service across its numerous locations. The company prides itself on offering an inviting and enjoyable experience for customers looking for a treat or a full meal. Dairy Queen is deeply committed to quality, cleanliness, and innovation, consistently updating its product line while maintaining longstanding favorites. As a leader in the quick-service food industry, Dairy Queen also emphasizes employee development and creating a supportive work environment where team members can thrive and grow. Dairy Queen operates on a part-time basis for certain positions, including the Cake Decorator role, providing a flexible schedule that suits various availability needs. The position does not specify salary details but offers the opportunity to work in a dynamic and popular foodservice establishment.

The role of Cake Decorator at Dairy Queen is vital in delivering the company’s promise of quality and excellent customer satisfaction. This position involves assembling and preparing soft serve and Blizzard cakes, either by decorating ready-made cakes or creating cakes from scratch that meet Dairy Queen’s strict standards. The Cake Decorator is responsible for applying icing, gel, artistic drawings, decorative kits, air brushing techniques, edible images, and letterings to enhance the appearance and appeal of the cakes. It requires a keen eye for detail and creativity to meet specific customer orders and Dairy Queen’s brand standards. Additionally, the Cake Decorator handles various important tasks such as maintaining proper inventory levels, especially during holidays and promotional periods when demand peaks. This individual also ensures the display freezer remains attractively stocked with a variety of cakes for customers to choose from at all times. Working safely and efficiently with cake and soft serve equipment is essential, ensuring compliance with health and safety regulations. A key part of the job includes selling and sampling products to customers while providing friendly, professional service and taking cake orders accurately and promptly. The Cake Decorator is also expected to work collaboratively in a team environment to maintain consistent quality, cleanliness, and customer satisfaction. Beyond cake decoration, the role involves cleaning, organizing, stocking items, and assisting with general maintenance and sanitation duties using Dairy Queen’s PRIDE standards. The job may include occasional outside tasks such as parking lot and trash area maintenance. Dairy Queen’s Cake Decorator role is a multifaceted position that offers valuable hands-on experience in food preparation and customer interaction within a fast-paced, customer-focused setting.

Job Requirements

  • Minimum high school diploma or equivalent
  • Previous experience in a similar role preferred
  • Ability to use cake decorating tools and equipment safely
  • Strong attention to detail and creativity
  • Excellent interpersonal and customer service skills
  • Ability to work flexible shifts including first, second and third shifts
  • Must adhere to health and safety regulations
  • Ability to maintain cleanliness and sanitation standards consistently
  • Capable of standing for extended periods and performing physical cleaning tasks

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior experience in cake decorating or food preparation is advantageous
  • Ability to follow detailed decorating instructions and maintain consistent quality
  • Good customer service and communication skills
  • Ability to work effectively in a team-oriented environment
  • Basic knowledge of food health and safety standards
  • Reliable and punctual with a strong work ethic
  • Willingness to learn new decorating techniques and operational procedures

Job Duties

  • Prepare and decorate cake products according to customer specifications and all applicable standards and procedures
  • Properly and safely operate and maintain cake and soft serve equipment while following all health and safety standards
  • Maintain an adequate inventory of decorated cakes at all times, including back-up cakes during holidays, national promotions and other peak cake occasions
  • Keep display freezer full at all times to the proper level with a variety of cakes attractively displayed
  • Conduct sampling and actively sells products
  • Take and fill customer cake orders in a professional and timely manner
  • Be pleasant and alert to customer needs
  • Work as a team member to assure constant and consistent quality, service, cleanliness and value to each customer
  • Clean work area, organize and stock needed items
  • Stock and execute proper rotation of products
  • Keep cake production area and equipment clean and sanitary throughout shift using the PRIDE cake area checklist
  • Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle
  • Sweep, mop, stock and other cleaning tasks
  • Occasional need to be out of building for parking lot pick-up, trash removal and other maintenance and cleaning activities
  • Inform immediate supervisor promptly of all problems or unusual matters of significance
  • Perform other duties and responsibilities as requested by management staff

Job Criteria

Experience

No experience required


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